Office Assistant 1 (Keyboarding) Student Health Services
State University of New York Cortland · Cortland, NY · 1 mo ago
Administrative$38k/yrFull-time
We need to output HTML fragment with sections: Use for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We have:
- Position Summary Duties Description: includes description of role, first point of contact, etc. That could be "About the role". We'll put that in
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We have:
- Position Summary Duties Description: includes description of role, first point of contact, etc. That could be "About the role". We'll put that in About the role
with
containing the summary. - Schedule: "Schedule: Monday through Friday 8:00 am to 4:00 pm." So we include
Schedule
withMonday through Friday 8:00 am to 4:00 pm.
- Salary: "Salary: $37,862". So includePay
with$37,862
- Benefits: The paragraph after "What makes SUNY Cortland a great place to work?" lists benefits: health, dental, vision insurance, retirement options, paid family leave, flexible spending, dependent care accounts, long term disability, tuition reimbursement, free Student Life Center membership, alternate work schedules, professional development, etc. So we can includeBenefits
with- items.
- Responsibilities: There is a "Major Responsibilities" section with subheadings Front Desk Duties, Clerical Duties, Medical Records Work, Data Entry, Training. We need to output a
- for any list of duties/requirements/benefits. So we can combine all duties into a list under Responsibilities. Or we could keep subheadings? The instruction: Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
- for any list of duties/requirements/benefits, and
for prose. So we should have a Responsibilities section with a
- of duties. We'll extract duties from the Major Responsibilities bullet-like sentences.
- Knowledge, Skills & Abilities: That's skills. So we can have a Skills section with
- ... ...
- ... ...
- ... ...
- ... ...
- . Now Qualifications: combine Minimum Qualifications and Preferred Qualifications and Non-competitive qualifications. Minimum Qualifications details: "Permanent Competitive Appointment Options: To be appointed on a PERMANENT basis to this title, you must hold or have held the title of Office Assistant 1 (Keyboarding) or be reachable on the full-time NYS Civil Service list and respond to canvass letter that will be emailed to people on the eligible list. You may also qualify if you are permanent in the following title: Office Assistant 1. Non-Competitive Appointment Option: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required, but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), employees hired under NY HELPS will have their non-competitive status converted to competitive status, without having to compete in an examination. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified NON-COMPETITIVE QUALIFICATIONS-There is no minimum education or experience requirements for this title." Preferred Qualifications: "Experience working within a college or university setting and interacting with a diverse student population. PSLF Eligible Additional Comments SUNY Cortland employment offers eligibility for the Public Student Loan Forgiveness Program. For more information and to see
- of those.
- Minimum Qualifications and Preferred Qualifications: That's qualifications. We'll have a Qualifications section with maybe two sublists? But we can combine into a list. However we need to avoid filler like "commensurate with experience". Not present.
- Also there is "Preferred Qualifications Experience working within a college or university setting and interacting with a diverse student population. PSLF Eligible Additional Comments ..." plus mention of PSLF eligibility. That could be part of Qualifications or maybe a separate section? But we only have allowed headings; we can put under Qualifications.
- Also there is "SUNY Cortland A top public university..." that's description of employer; could be part of About the role or maybe separate but we can include in About the role.
- Also there is "Minimum Qualifications Permanent Competitive Appointment Options..." that's quite detailed; we should include that as qualifications.
- Also there is "NON-COMPETITIVE QUALIFICATIONS-There is no minimum education or experience requirements for this title." That's part of qualifications.
- Also there is "Preferred Qualifications Experience working within a college or university setting and interacting with a diverse student population. PSLF Eligible Additional Comments SUNY Cortland employment offers eligibility for the Public Student Loan Forgiveness Program." So we can include that.
We must not repeat the job title as heading. The job title is "Office Assistant 1". Not to be used as heading.
We must not include Job ID/requisition numbers.
We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. There's an EEO statement at end: "The State University of New York at Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/EEO/ADA) employer...". That's boilerplate; remove.
Also remove the YouTube link and "Watch To Learn More About Careers At SUNY Cortland". Also remove "Experience Cortland dives deep into the region’s offerings." maybe not boilerplate but it's descriptive; could be part of Benefits? It's about region offerings; maybe we can keep as part of Benefits or About the role? It's not strictly a benefit but could be considered location benefits. However we have Benefits section already; we could add a bullet about "Access to arts, entertainment, outdoor recreation in Cortland County". But the instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep that info somewhere. Could be under Benefits as a bullet: "Access to arts, entertainment, outdoor recreation in Cortland County". Or we could create a separate section? Not allowed headings beyond the list. Could put under Benefits.
Also "Professional development opportunities exist through training, continuing education programs, tuition reimbursement and conference travel, based on funding." That's a benefit.
Also "Alternate work schedules are available with a supervisor’s approval." That's a benefit.
Also "The university’s state-of-the-art Student Life Center is free for employees to use, with membership options for families." Benefit.
Also "Generous benefits include health, dental, and vision insurance, various retirement program options, paid family leave and/or parental leaves, flexible spending and dependent care accounts, long term disability and tuition reimbursement." Already captured.
Also "SUNY Cortland prioritizes work-life balance and well-being in all forms." Could be a benefit statement.
Now we need to ensure we don't create sections with filler like "commensurate with experience". Not present.
Now we need to output only HTML fragment.
Let's structure:
About the role
...
Responsibilities
Qualifications
Skills
Benefits
Pay
$37,862
Schedule
Monday through Friday 8:00 am to 4:00 pm.
We must ensure we don't duplicate content. Let's extract. About the role: combine Position Summary Duties Description and SUNY Cortland description. Position Summary Duties Description: "The Office Assistant 1 plays a vital role as the first point of contact in a high-volume, fast-paced college health clinic. This position delivers exceptional customer service and front-desk support, ensuring a positive, professional experience for students, campus staff, and the public. Core responsibilities include managing patient reception, phone triaging, and scheduling while adhering strictly to confidentiality policies. This position oversees essential clerical functions, electronic medical records (EMR) management, and data entry, with a specialized focus on tracking and reporting New York State immunization compliance. Additionally, the role provides operational coverage for administrative staff and maintains up-to-date knowledge through ongoing professional and safety training." SUNY Cortland description: "SUNY Cortland A top public university of approximately 6,600 students located in the geographic center of New York State, SUNY Cortland provides accessible, affordable education to students from across the U.S. body. One of 13 comprehensive universities in the State University of New York system, SUNY Cortland prides itself on its rigorous undergraduate and graduate programs in the liberal arts, sciences, education, and professional studies. For more than 150 years, SUNY Cortland has provided unmistakable value for students seeking a well-rounded academic, athletic, and social experience. The University ranks among the top campuses in the nation on Money magazine’s “Best Colleges for Your Money List,” fields a powerhouse Division III athletics program and boasts an impressive network of alumni making a difference in education, business, government, fitness, medicine and many other fields." We can combine into a paragraph. Now Responsibilities: list from Major Responsibilities. Let's extract each duty sentence: Front Desk Duties: - Help at the front desk by signing in students who present for appointments. - Refer “walk-in” students to triage RN to make appointment. - Fill in for Administrative Assistant 1 as needed to cover time off requests. - Interact in a positive and professional manner with co-workers, students, campus staff and offices, and the general public. Clerical Duties: - Assist in answering high volume of phone calls in very busy office. - Screen calls and schedule non-urgent appointments. - Answer questions about immunization, health history, and physical exam requirements per NY state laws and college policy. - Explain the role of Student Health Service, services offered, and office hours. - Work with other campus offices while following Student Health Service policies and patient confidentiality. - Provide correspondence (general and confidential), policies and procedures, brochures, and informational handouts. - Manage copying, requests to duplicating, sending and retrieving faxes, office mail, and scanning information received into EMR after being reviewed. - Process work orders as needed. - Set up voice message if needed and work with telecommunications on phone issues as needed. Medical Records Work: - Work in Electronic Medical Record (EMR) system (PointandClick/PnC). - Follow established Policies and Procedures for medical records (chart format, scanning, filing, confidentiality, release of information, shredding etc.). - Manage mailings, faxing, shredding, and filing as needed per policy and procedure. Data Entry: - Assist in managing immunization compliance in PointandClick EMR system. - Scan paper copy of immunization records into PnC. - Enter any immunization into NY state immunization system (NYSIIS) as required by state law and Student Health Service policy. - Assist with needed information by contacting computer center for information reminder, letter mailings for missing required information (immunization/health history/physicals), religious and medical exempt rules and reviews, legal counsel contact, and chart reviews by college physician. - Assist with the Post Secondary Immunization Report and submit it to the NYS Department of Health. Training: - Participate in continuing education activities such as computer classes, etc. - Complete yearly OSHA/PESH training and at least biannual Heartsaver training. We'll put each as
- for any list of duties/requirements/benefits, and
- for any list of duties/requirements/benefits. So we can combine all duties into a list under Responsibilities. Or we could keep subheadings? The instruction: Use