Office and Administrative Specialist - Office and Administrative Specialist

Location: St. Paul
Full-time, unlimited (permanent) position
Day Shift, 7:00am - 3:30pm, Monday - Friday
No travel required

About the role

The Department of Human Services (DHS) plays a critical role in developing policies, providing essential services, and improving the well-being and quality of life for all Minnesotans. This position is based in the Financial Operations Division (FOD) Receipt Center, where you will receive and prepare daily payments for deposit. Payments are processed for programs throughout DHS and the following state agencies:

• Department of Public Safety
• Pollution Control Agency
• Minnesota Management and Budget (SEGIP premium payments)
• Department of Labor and Industry
• Direct Care and Treatment
• Department of Children, Youth and Families
• MNsure

Responsibilities

• Open and prepare daily mail for processing
• Process daily receipts
• Prepare daily bank deposits

Requirements

To facilitate proper crediting, ensure your resume clearly describes your experience in the following areas and indicates the beginning and ending month, day, and year for each job held.

• Customer service skills sufficient to provide prompt, courteous, and accurate information to internal and external stakeholders via email, in person, or over the phone
• Database, Documents, and Records Management skills sufficient to input and access information in computer systems and assemble and complete documents
• Typing/Keyboarding skills sufficient to accurately type information into various formats
• Math skills sufficient to balance, calculate, and match numbers

Preferred Qualifications

• Experience processing checks in a payment center/lockbox environment or at a Credit Union/Bank/Financial Institution
• Experience with high-volume workloads
• Variety of experiences working effectively with others from different backgrounds and cultures

Additional Requirements

• DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment

Pay

$20.68 - $25.85 hourly; $43,179 - $53,974 annually

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to support you and your family, including:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer-paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being
• Support to help you reach your career goals:
  • Training, classes, and professional development
  • Tuition reimbursement
  • Federal Public Service Loan Forgiveness Program (some positions may qualify)
• Employee Assistance Program (EAP) for work/life support:
  • A voluntary, confidential program that helps employees and their families with life challenges impacting health, well-being, or job performance
  • Support for mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
  • Daily Living/Convenience Services: chore services, home repair, trip planning, child/elder care

Benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.