Office Administrator / Reception Coordinator

Our client is seeking an Office Administrator / Reception Coordinator to serve as the first point of contact for visitors, agents, and business partners within a professional office environment. This position is responsible for front desk reception, administrative support, financial processing, office operations, facilities coordination, and agent support activities. The ideal candidate is highly organized, customer-focused, and capable of managing multiple priorities while maintaining accuracy and professionalism.

Responsibilities

• Greet visitors, answer and direct calls, and provide front desk support
• Coordinate administrative activities, onboarding processes, and office communications
• Manage office supplies, mail distribution, scheduling, and facility-related requests
• Support agent onboarding, resource access, policy updates, and case inquiries
• Process accounts payable, deposits, reconciliations, invoices, and financial transactions
• Maintain business records, compliance documentation, and operational reports
• Assist with reporting, audits, and regulatory tracking activities
• Coordinate office operations, vendor services, workplace events, and basic technology support
• Provide administrative and operational support to agency leadership and field teams

Requirements

• 2+ years of office administration, receptionist, executive support, or administrative assistant experience
• Experience serving as the first point of contact in a professional office environment
• Strong customer service and communication skills
• Proficiency with Microsoft Office Suite, including Outlook, Excel, Word, and Teams
• Experience handling confidential information with professionalism and discretion
• Strong organizational skills with the ability to manage multiple competing priorities
• Experience processing financial transactions, invoices, expenses, or account-related documentation
• Ability to work independently and collaboratively in a fast-paced environment
• Strong attention to detail and accuracy

Qualifications

• Korean language proficiency
• Experience supporting financial services, insurance, banking, or professional services organizations
• Knowledge of accounts payable, expense management, or reconciliation processes
• Experience supporting agent, advisor, or field-office operations
• Familiarity with policy administration or new business processing workflows
• Experience coordinating facilities, office operations, or workplace services

Skills

• Customer Focus
• Problem Solving
• Communication Skills
• Accountability
• Attention to Detail
• Teamwork & Collaboration

Benefits

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

Pay

The approximate pay range for this position is between $21.00 and $30.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Schedule

Location: Los Angeles, CA
Work Arrangement: Onsite