Office Administrator (part-time)

About the company

At Amy’s Kitchen, we're more than just a food company—we're a family-owned, proudly independent organic, and vegetarian food company on a mission. As a Certified B Corporation®, our purpose is clear: to make it simple and enjoyable for everyone to eat well. We're committed to crafting authentic, mouthwatering dishes using only the finest organic ingredients sourced with care. From farm to table, we ensure top-notch quality in every bite, making healthy eating accessible and convenient for all.

About the role

The Amy's Office Administrator is an extension of our company culture, core values, and one of our most visible representatives of the Amy's brand. The position is accountable for all aspects of our Petaluma front office reception area, including warmly greeting visitors, handling general office duties, and providing hospitality services for meetings and special events.

Responsibilities

• Model ideal customer service through excellent communication, teamwork, and collaboration.
• Welcome visitors and employees upon arrival, creating a positive and memorable experience.
• Manage external requests and inquiries, responding in line with company culture and guidelines, and directing or escalating as appropriate.
• Provide administrative and business operations support, including answering, screening, and directing calls on a multi-line phone system in a courteous and professional manner.
• Collect, date stamp, and distribute mail as needed, as well as route messages, emails, and faxes.
• Perform a variety of clerical duties for various departments as assigned.
• Conduct daily aesthetic office checks in meeting rooms, front desk, and common employee areas.
• Manage room reservation postings and prepare meeting rooms for key meetings.
• Assist guests with office technology.
• Create employee badges and timecards, monitor quantity, and order in advance as needed.
• Provide access to buildings via employee badges.
• Follow proper mail handling requirements and maintain adequate postage on the postage meter.
• Process daily special delivery letters, packages, etc., for UPS, FedEx, OHL, or other carriers.
• Maintain adequate stock of office supplies, order, and restock as needed.
• Maintain office machines (copiers, fax machines, shredders, etc.) in good working order; contact appropriate vendor or IT when service is needed.
• Send out welcome packages to new hires and maintain inventory count.
• Uphold the mission of the Amy's Food Safety and Quality Policy, including following all Food Safety and Sustainability programs and participating in required training.
• Handle other projects typically for Facilities and Events as assigned.

Requirements

• Associate Degree preferred; minimum of a High School diploma or GED, or equivalent combination of education and experience.
• A minimum of 2-3 years of related experience and/or training.

Skills

• Relationship building and strong people skills: Ability to build and maintain relationships with a diversity of people is essential.
• An enthusiastic demeanor and engaging spirit that easily draws people in; no fear of engagement.
• Ability to create and maintain a welcoming, hospitable environment.
• Genuinely enjoys interacting with people and maintains a poised, positive, motivated, and professional demeanor.
• Energy and enthusiasm for people, with a passion for promoting and cultivating the Amy's culture.
• Intuitive and proactive approach to being of service with genuine concern for others.
• Excellent communication and writing skills: Strong listening skills, writing skills, and ability to work with different communication styles that further relationships and build confidence; excellent phone rapport.
• Flexibility: Ability to adapt quickly to changing circumstances in a dynamic work environment; ability to work independently or with teams (local and remote); ability to work within changing priorities with enthusiasm.
• Critical thinking skills and resourcefulness: Ability to see everything as possible with the skills to solve problems.
• Organizational skills: Detail-oriented and well organized; ability to multi-task and manage priorities and workflow.
• Motivation for continued learning and not afraid to ask questions.
• Computer skills: Proficiency in Microsoft Office software products (Word, Excel, PowerPoint, Teams, Outlook).
• Strong work ethic, good attendance, and takes ownership of their work.
• Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to draft routine reports and correspondence; ability to respond to common inquiries or complaints.
• Mathematical Skills: Basic skills, preferably some basic accounting skills.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions given in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

• Regularly required to talk or listen.
• Often must sit and reach with hands and arms.
• Occasionally required to stand, walk, use hands to finger, handle, or feel, and stoop, kneel, crouch, or crawl.
• Must often lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, and color vision.

Work Environment

• The noise level in the work environment is usually moderate.

Pay

Compensation range: $21.10 to $28.50 per hour.

Schedule

Monday - Friday, 9:00 AM - 1:00 PM.