Office Administrator/Inside Sales

Key Responsibilities

• Carry out daily administrative and inside sales tasks to support company goals.
• Process customer sales/service records for completion and ensure accuracy.
• Follow office policies and procedures as outlined in the company employee manual.
• Ensure office is clean, operational, and supplies are stocked and organized.
• Communicate with customers in person and by phone daily to answer questions, give sale estimates, and follow up on sale consultations.
• Work closely with sales consultants to continue the sales process and successfully complete the sales process.

Qualifications

• Minimum 2 years of experience in office management or a related administrative leadership role.
• Strong organizational and multitasking skills in a fast-paced work environment.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and CRM platforms.
• Able to maintain confidentiality and handle sensitive information with professionalism.
• Strong interpersonal skills to effectively communicate and process customer calls.
• Demonstrate attention to detail and a commitment to accuracy.
• Must demonstrate regular and dependable attendance, and be willing to be available during peak seasons.

Preferred Attributes

• Prior experience in the home services, construction, or energy sector.
• Familiarity with CRM systems or scheduling software.
• Adaptability and problem-solving mindset.