Office Administrator

About the role

In this role, you will be expected to perform a variety of office management and support tasks including answering phones, greeting customers, preparing correspondence, maintaining office files, ordering office supplies, and taking payments from residents. As the “brand ambassador” for YES Communities, your presence, and overall professionalism will be on full display. You will also assist your Community Manager with the timely completion of projects and help maintain a positive community environment.

Essential Functions

• Affords residents, visitors, and vendors with inquiries/requests in person and via phone
• Prepares and distributes resident correspondence
• Administers office operations including but not limited to maintaining files, office inventory, documentation processing and scheduling
• Inputs and schedules resident maintenance requests including work orders and home inspections
• Collections payments from residents and assists with electronic payment set-up
• Affords assistance with the move-in/move-out processes as directed by the manager
• Affords assistance with planning and coordinating resident relations events

Required Skills

• Excellent oral and written communication skills
• Must be self-motivated, independent and able to work with minimal supervision
• Proficiency in Microsoft Office and industry specific software products

Education and Experience

• A valid in-state driver’s license is required
• A High School Diploma or equivalent is preferred
• Previous administration or customer service experience preferred