Office Administrator

About the role

Worldwide Foam is seeking a dependable and organized Office Administrator to support the day-to-day operations of our office. This role is ideal for someone who enjoys keeping things organized, providing excellent customer service, and supporting multiple departments in a fast-paced environment. As the first point of contact for visitors and incoming calls, you'll play a key role in ensuring our office runs efficiently while assisting with administrative, operational, and customer support tasks.

Responsibilities

• Answer and direct incoming phone calls while greeting visitors professionally.
• Maintain product and item information within the ERP system.
• Coordinate and process UPS, FedEx, and USPS shipments.
• Order and maintain office supplies.
• Provide backup support for customer service, order entry, and other administrative functions as needed.
• Assist with general office and operational tasks to support multiple departments.

Qualifications

• 2+ years of office or administrative experience.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, and SharePoint).
• Excellent communication, organization, and multitasking skills.
• Strong attention to detail and the ability to adapt in a fast-paced environment.

Benefits

• Competitive pay: $21.00–$24.00 per hour
• Monday–Friday schedule (8:00 AM–5:00 PM)
• 401(k) with company match
• Medical, Dental, Vision, Life, and Disability Insurance
• Paid vacation
• Professional development opportunities