Office Administrator
The Manufacturers' Association · York, PA · 1 mo ago
On-siteAdministrativeFull-time
Responsibilities
- Answer incoming calls in a professional and friendly manner
- Provide information about our services and address customer inquiries
- Interact with clients professionally, ensuring a positive customer experience
- Collaborate with the team to ensure client satisfaction and timely issue resolution
- Generate accurate and timely client invoices using designated software
- Collaborate with the finance team to reconcile billing discrepancies
- Communicate with clients regarding billing inquiries and resolve any concerns
- Process deposits from various forms of payment
- Aid in the collections process, maintaining appropriate documentation
- Efficiently process payroll for employees, ensuring accuracy and compliance
- Remain updated on payroll regulations and contribute to compliance efforts
- Ensure employee onboarding and personnel record maintenance
- Manage DOT Compliance up to date with State regulations
- Manage Workers Comp and Unemployment processing and documentation
- Ensure compliance and policy adherence – assist in maintaining compliance with relevant regulations
- Manage subcontractor compliance to meet insurance and HIC requirements
- Arrange catering, set up meeting rooms, and manage logistics for events
Requirements
- Payroll and Human Resource experience is preferred
- Previous experience in a similar role, preferably in a landscaping or service-oriented industry
- Proficiency in working with computer programs to manage data and digital communications. Systems used daily include Microsoft Office 365, Microsoft Teams, Excel, email management, proprietary business software
- Able to multitask and enjoys a fast-paced work environment
- Detail oriented, organized, and motivated
- Works well with a team
- Excellent written and verbal communication skills
- Proactive and Organized individual
- Positive Attitude