Office Administrator

About the role

The Ottawa County Improvement Corporation (OCIC) serves as the lead economic and workforce development agency for Ottawa County. The mission of the organization is to advance, encourage and promote the industrial, economic, commercial and civic development of Ottawa County. Our dynamic economic and workforce development organization is seeking an energetic, organized, and team-oriented individual to join our team as Office Administrator. We are looking for someone who shares our commitment to strengthening our communities, supporting local businesses and workforce initiatives, and contributing to the continued growth of our organization. This is an excellent opportunity for an individual who enjoys working with people, takes pride in keeping an office running efficiently, and wants to be part of a collaborative, mission-driven team. The Office Administrator is responsible for supporting the day-to-day operations of the organization and providing professional, confidential, and responsive administrative support to staff, partners, and stakeholders. The position requires strong organizational skills, attention to detail, sound judgment, and the ability to effectively manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage the organization’s day-to-day bookkeeping and financial administrative functions, including accounts payable/receivable, invoicing, deposits, and financial recordkeeping.
• Assist with Business Advisory Council events and initiatives, including Workforce Hub programming, student recruitment, and related activities.
• Provide administrative support for organizational programs and initiatives, including preparation of reports, meeting notices, correspondence, and other program-related materials.
• Greet visitors and direct them to the appropriate staff member or area of the building.
• Assist with Workforce Hub student program testing, certifications, and related support.
• Monitor the organization’s general email inbox and route correspondence accordingly.
• Maintain accurate, organized, and accessible files and records.
• Assist in maintaining a clean, organized, and professional office environment.
• Provide general administrative support to staff to promote efficient day-to-day operations.
• Assist with organization’s social media, communications, and community engagement efforts.

Qualifications

Skills:

• Working knowledge of QuickBooks for basic bookkeeping, invoicing, accounts payable/receivable, and financial recordkeeping.
• Proficiency in Microsoft 365 applications and accurate data entry.
• Exceptional customer service and interpersonal skills.
• Strong written and verbal communication skills.
• Excellent organizational and time-management skills.
• Keen attention to detail, with strong problem-solving and basic troubleshooting abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• Demonstrate ability to prioritize, adapt, and shift between tasks efficiently and effectively.

Education:

• High School Diploma or Equivalent
• Previous experience in an administrative, office management, or similar support role; experience in a nonprofit, business, or professional office environment preferred.

Benefits

• Vacation/Personal Time
• IRA Retirement
• Life Insurance
• Health Insurance

Schedule

Full-Time, Monday-Friday, 8:00am-4:30pm with some flexibility, may require occasional non-traditional work hours.