Office Administrator
About the Role
The Office Manager oversees the day-to-day operations of the home care agency, ensuring compliance with all regulations, delivering quality client care, and leading a team of caregivers. This role is both strategic and hands-on, requiring strong leadership, problem-solving, and interpersonal skills.
Responsibilities
- Lead daily operations, ensuring efficient workflow and adherence to all local, state, and federal regulations.
- Oversee and manage agency policies, procedures, and service standards.
- Manage critical functions including scheduling and seamless client service delivery.
- Oversee full staff lifecycle, from recruitment and training to supervision and performance evaluations for field staff.
- Ensure adequate caregiver coverage and expertly manage call-outs and emergencies.
- Maintain meticulous records and conduct regular audits for quality assurance and compliance.
- Prepare for and respond to all licensing inspections while continually monitoring key performance metrics.
Qualifications
- At least 1 year of management experience in home care, healthcare, or a related service industry.
- Strong leadership, organizational, and communication skills.
- Knowledge of home care regulations and best practices.
- Proficiency in scheduling systems and Microsoft Office Suite (experience with Wellsky preferred).
- Proven ability to multitask, delegate, and manage crises.
- Exceptional interpersonal skills.
- Valid driver's license and reliable transportation.
Benefits
- Paid Holidays
- Work-Life Integration & Family Support
- Professional Development & Education Support
- Flexible Work Options
- Workers' Compensation
- Competitive Wages/Salaries
- Community & Purpose-Driven Benefits
- Convenience & Lifestyle Perks
- Bonus based on performance
Schedule
M-F 9-5; with some on-call responsibilities
Pay
$40,000.00 - $50,000.00 per year
Company Overview
At One You Love Homecare, we are dedicated to enhancing the quality of life for our clients by providing compassionate, dependable, and personalized non-medical home care services. Our caregivers are the heart of what we do, and we are committed to supporting them with training, flexible scheduling, and a meaningful work environment. We’re more than caregivers…We’re like family!