Office Administrator

About the Role

The Office Administrator is a champion of the Hylant culture, providing administrative support to the assigned office through a variety of tasks related to organization and communication. This role ensures office operations run smoothly while adhering to Hylant policy, procedure, and core values. The position is primarily full-time and in-office due to the nature of responsibilities, with hybrid work flexibility varying by location.

Responsibilities

• Greet, welcome, and direct visitors to the appropriate person and/or location.
• Answer, screen, and forward all incoming calls; receive, sort, and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Provide general administrative support to all employees at the assigned location.
• Serve as an employee ambassador for HR/Talent, including coordinating on-site interviews, preparing new hire agendas, conducting first-day orientation, and collaborating with hiring managers and stakeholders to ensure a welcoming onboarding experience.
• Serve as the location’s liaison for Marketing and IT.
• Coordinate and lead projects, quickly addressing and solving problems and concerns.
• Manage facility and equipment needs, working with property management to ensure the office space is properly maintained and safe; coordinate with outside vendors to ensure all equipment is in working order.
• Plan and coordinate internal and external events and meetings, including set-up, catering, equipment needs, and clean-up.
• Manage accounting functions for the office, such as scanning invoices, coordinating vendor payments, and reconciling monthly expense statements.
• Collaborate with administrative staff across the Hylant network to share and recommend best practices, provide back-up and project support, and ensure consistency of administrative practices.
• Perform other duties and special projects as requested.

Requirements

• High school diploma or equivalent required.
• Ability to work in the Columbus, OH office five (5) days per week.
• Minimum of one (1) year of work experience in an administrative office role.
• Ability to maintain confidentiality about management or business information and protect sensitive information.
• Exceptional attention to detail, communication, and interpersonal skills.
• Strong prioritization, organizational, project management, and time management skills.
• Proficiency with Microsoft Office suite of products.

About Hylant

Since 1935, Hylant has been a family-owned insurance brokerage built on relationships, trust, and a people-first mindset. We believe great work is rooted in understanding people—our clients, our communities, and each other—and delivering thoughtful solutions that rise above the expected. At Hylant, you’re more than an employee; you’re part of a team that treats one another like family and works together to make a meaningful impact.