Office Administrator

Purpose of Job

This position provides administrative support to the branch manager and sales associates, oversees and performs office operation duties, recruits and trains staff, interprets and enforces company policy and provides customer service.

Job Duties And Responsibilities (Essential Job Functions)

• Direct and coordinate the administrative activities in support of the real estate office.

• Oversee, maintain and perform the day-to-day sales office operations, including: payment of bills, answering phones, record keeping, invoicing, marketing, filing, assisting sales/branch manager, tracking expenses, greeting clients, building and equipment maintenance and maintaining office supply and marketing material inventories.

• Oversee the processing and verifying of new listings and sales, which may include entering the listings and sales into the system. Ensure the accuracy and timely preparation of purchase agreements, record and maintain all sold records, and prepare monthly reports.

• Calculate advertising, proof and submit ads for local newspapers. Distribute work to the office staff. May handle correspondence, mail and support appointment setting.

• Maintain escrow account and monitor the upcoming sales transactions for completeness and compliance and ensure necessary information has been ordered and is accurate, i.e. payoff, abstract, title evidence, reports, mortgage documentation, and other pertinent information.

• Cook up special events, collateral material, flyers, handouts and brochures.

• Perform any additional responsibilities as requested or assigned.

Qualifications

• Education: Bachelor’s degree in business administration or related field; or equivalent work experience and knowledge.

• Experience: Three to five plus years of related experience and demonstrated supervisory skills.

• Knowledge and Skills: Knowledge of real estate, title and /or mortgage business strongly preferred. Strong computer skills; proficient in Microsoft Office products, including Word, Excel, Publisher and Access. Excellent oral and written communication skills. Effective interpersonal skills and leadership abilities. A strong customer-service focus. Effective analytical, problem-solving and decision-making skills; initiative, attention to detail, and a team player. Project management skills; ability to prioritize and handle multiple tasks and projects concurrently. Ability to handle stress and work under pressure. Flexibility. Ability to work evenings and weekends.