Office Administrator

About the role

This position provides administrative support to the branch manager and sales associates, oversees and performs office operation duties, recruits and trains staff, interprets and enforces company policy, and provides customer service. Duties may vary depending on the size of the real estate sales office.

Responsibilities

• Direct and coordinate the administrative activities in support of the real estate office (35-45%)
• Oversee the processing and verifying of new listings and sales (20-30%)
• Maintain escrow account and monitor upcoming sales transactions (15-20%)
• Provide support to the sales associates (15-20%)
• Recruit, train, schedule, and supervise office personnel (10-15%)
• Coordinate special events, collateral material, flyers, handouts, and brochures (0-5%)
• Provide telecommunication support (0-5%)
• Perform any additional responsibilities as requested or assigned (0-5%)

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form
• Perform responsibilities as directed, achieving desired results within expected time frames
• Establish and maintain positive and productive work relationships
• Demonstrate behavioral and technical competencies necessary to complete responsibilities
• Follow HR Policy, Code of Business Conduct, and procedures

Requirements

• Bachelor's degree in business administration or related field; or equivalent work experience
• Three to five plus years of related experience and demonstrated supervisory skills
• Knowledge of real estate, title, and/or mortgage business strongly preferred
• Strong computer skills; proficient in Microsoft Office products
• Excellent oral and written communication skills
• Effective interpersonal skills and leadership abilities
• Effective analytical, problem-solving, and decision-making skills
• Project management skills
• Ability to handle stress and work under pressure
• Flexibility; ability to work evenings and weekends

Benefits

• Medical, Health Savings Account (HSA), Dental, and Vision insurance
• Life Insurance
• Paid Vacation (PTO)
• 401(k) with employer match
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)