Office Administrator

Position Summary: The Office Administrator ensures smooth day-to-day operations by managing office logistics, coordinating front desk coverage, maintaining common areas, and overseeing supplies and scheduling. This role requires strong organizational skills, adaptability, and a collaborative mindset to support various departments and respond proactively to changing needs. Supervisory Responsibilities: None Essential Tasks: Responsible for front desk coverage breaks for the receptionist (morning, lunch & afternoon breaks), to answer phones & welcome visitors; including finding coverage when they will be out of the officeProvides assistance in performing various labor-intensive tasks (lifting no more than >30lbs.)Contributes to team effort by accomplishing related projects & results as needed (collaboration)Assists in reporting day-to-day maintenance issues as neededOversees calendar management for office conference roomsMaintains cleanliness of breakrooms, orders kitchen supplies and ensures they are furnished.Ensuring office efficiency by maintaining common areas, organizing procedures, handling correspondence, managing file systems, and overseeing supplies and equipmentMaking office supplies arrangementsCreating and maintaining a pleasant work environment, ensuring high levels of organizational effectiveness, communication, and coordination among departmentsAssisting the Service department as neededAssisting with various projects and initiatives as neededAnticipating and resolving issues before they escalate, demonstrating resourcefulness and the ability to think quickly on your feetBeing flexible and adaptable to changing priorities and deadlines, as well as the ability to multitask and manage competing demands effectivelyLearn and utilize internal tools such as CRMs, spreadsheets, and project management platforms (e.g., Microsoft Suite, Applied EPIC, etc.). Core Competencies: Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely mannerAttention to Detail: A strong focus on completing tasks and projects accurately and thoroughlyCommunication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiencesTimely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectivelyTeam Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goalsClient Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfactionDependability: Acknowledgment of the importance of being present and punctual.Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcomeOrganizational Skills: Capability to prioritize tasks and manage multiple projects simultaneouslyAdaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment Experience and Education: 2+ years of administrative or clerical work experience Licensing and Credentials: None Systems: Proficient with Microsoft Excel, Word, PowerPoint, and Outlook Physical Requirements: Ability to lift 25 poundsRepeated use of sight to read documents and computer screensRepeated use of hearing and speech to communicate on telephone and in personRepetitive hand movements, such as keyboarding, writing, 10-keyWalking, bending, sitting, reaching and stretching in all directions Benefits & Compensation: Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing. Company paid holidays, plus PTO Employee wellness program Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members. Applications will be accepted until the position is filled.