Office Administrator

About the role

This role is responsible for managing customer billing inquires, preparing estimates and invoices, processing accounts receivable and accounts payable, performing light collections activities, and assisting with scheduling as needed. The ideal candidate will possess strong customer service, communication, and organizational skills.

Responsibilities

• Answer and manage incoming billing and customer service phone calls
• Respond to customer inquiries regarding invoices, payments, and account balances
• Prepare and process estimates
• Generate and distribute invoices accurately and timely
• Assist with accounts receivable, including payment tracking and account reconciliation
• Assist with accounts payable with vendor invoices and payment preparation
• Conduct light collection efforts, including follow-up calls and emails on past-due accounts
• Assist with scheduling appointments, service calls, or projects as needed
• Provide general administrative support and assist with other office duties as assigned