Office Administrator

About the role

This position is located at Department of Housing and Urban Development, Government National Mortgage Association Ginnie Mae.

Responsibilities

• Monitor and review all incoming and outgoing correspondence actions and determines the proper action or disposition to be taken.
• Forward assignments to appropriate staff members providing technical and administrative support.
• Analyze and apply an extensive knowledge of workflow management, staff action processing and correspondence management.
• Assure smooth flow of work through the office by means of control records, relative to flow of correspondence, reports, requests for information and material for action, review and comment;
• Establishes administrative goals or objectives to help promote office efficiency and productivity;
• Researches and analyzes administrative inquiries and develops the appropriate oral or written responses;
• Develops reports, briefing documents, data spreadsheets, and presentations using Microsoft applications or similar software programs.

Requirements

• Must be U.S. Citizen or U.S. National.
• A one year probationary period may be required. Continued employment is contingent upon supervisory certification that continued employment will benefit the Federal Service; the certification will occur no less than 30 days before the end of the probationary/trial period.
• Must successfully complete a background investigation.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
• Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• Obtain and use a Government-issued charge card for business-related travel.

Qualifications

• You must meet the following requirements by the closing date of this announcement.
• Specialized Experience: For the GS-12, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes:
• - Establishing administrative goals or objectives to help promote office efficiency and productivity;
• - Researching and analyzing administrative inquiries and developing the appropriate oral or written responses;
• - Developing reports, briefing documents, data spreadsheets, and presentations using Microsoft applications or similar software programs.