Office Administrator

What We Offer

• Schedule: Monday through Friday, 9am-6pm (1 hour lunch break)
• Pay: $17-20 based on education and experience
• Generous paid time off
• Free telehealth services
• Employer contributions to a Health Reimbursement Account (HRA)
• Retailment plan with company match

What You'll Do

• Greet families, visitors, volunteers, and community partners with professionalism and warmth.
• Answer and direct incoming phone calls while providing outstanding customer service.
• Process childcare tuition payments and maintain accurate payment records; provide payment reminders to families as needed.
• Contact parents regarding child illnesses or other program needs.
• Cookordinate annual family income reviews and required documentation.
• Maintain daily child attendance records.
• Manage enrollment inquiries and maintaining program waiting lists.
• Prepare correspondence, reports, forms, and other administrative documents.
• Aid in parent communications through approved communication platforms and social media.

What We Are Looking For

• Associate degree in Business, Office Administration, Early Childhood Education, or a related field preferred.
• At least two years of administrative, office support, or customer service experience.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills with demonstrated cultural competency and sensitivity working with diverse populations.
• Ability to handle multiple priorities while maintaining accuracy.
• Proficiency with Microsoft Office (Outlook, Word, and Excel).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Bilingual English/Spanish helpful.