Office Administrator

About the role

The Office Administrator supports the day-to-day administrative operations of the Care Center, providing coordinated support across recruiting, onboarding, compliance, payroll, and field staff and client communications. This role helps navigate candidates through the hiring process, maintains new hire and employee files, and serves as a point of contact for field staff, caregivers, and clients on scheduling, payroll, and administrative matters. The Office Administrator ensures accurate recordkeeping and compliance with applicable state and federal regulations, and supports the Care Center team with day-to-day office and administrative functions.

CARE AND HELP HOME CARE, LLC (“Company”) provides non-skilled services to individuals in their homes or other independent living environments. These services include (but are not limited to) assistance with self-administration of medications, personal care such as assistance with personal hygiene, dressing, and feeding, homemaking such as assistance with household tasks housekeeping, shopping, meal planning and preparation, and transportation, companionship, respite care such as assistance and support provided to the family; and other non-skilled services. We conduct criminal background checks when required on all staff. We also conduct physicals and tuberculosis screenings for all direct care workers and office staff with direct consumer contact upon hiring and on a yearly basis. The direct care workers of the Company are required to complete a minimum of forty (40) hours of experience or practical training and a competency evaluation, or a state certification program. This training includes information regarding personal hygiene, safe transfer techniques, infection control, and basic nutrition. All direct care workers of our company also receive supervised practical training before having direct contact with a consumer or verification of prior experience.

Responsibilities

• Facilitates and implements all phases of the recruitment process, including sourcing, screening, and interviewing candidates using an Applicant Tracking System
• Explains position details, hiring process, and compensation structure to candidates
• Prepares new hire paperwork, ensuring legislative requirements are met
• Performs reference investigations to gain adequate information on which to base selection decisions
• Oversees the new hire onboarding process, verifying completion of orientation and appropriate scheduling of first assignments
• Ensures all records (I-9, E-Verify, State and Federal background checks, licensing, and certification) are compliant and uploaded into the new hire's electronic file