Office Administrator

About the role

As an Office Administrator, you will help keep our workplace running smoothly by serving as the face of our Bethesda office, managing day-to-day operations, and supporting our team across locations. This is a full-time, non-exempt position eligible for a competitive benefits package. We are looking for someone with strong communication skills, a proactive mindset, and a reliable approach to creating an organized, efficient environment. Brivo and Eagle Eye Networks have come together to create a category-defining, cloud-first platform at the intersection of AI and the physical world. Our mission is to make physical spaces safer, smarter, and more autonomous—from single-site businesses to global enterprises. As the unified global leaders in cloud-based access control and video surveillance, we provide a comprehensive digital foundation for the built environment. By combining Brivo’s pioneering building access platform with Eagle Eye’s AI-powered video management system (VMS), we have created a system of intelligence that protects over 600 million square feet across 90+ countries. Every door, camera, and credential in our ecosystem acts as a real-time sensor, leveraging AI to prevent incidents, improve operations, and enable entirely new workflows across sectors, including commercial real estate, retail, healthcare, education, and critical infrastructure. With a global footprint spanning headquarters in Bethesda, Maryland, and Austin, Texas, and international offices in Amsterdam, London, Bangalore, and Tokyo, we are leveraging our open APIs and cyber-secure cloud infrastructure to reshape the future of physical security.

Responsibilities

• Serve as the primary point of contact at the Bethesda reception desk, providing a welcoming environment at the lobby; greet visitors, direct guests, and manage general inquiries.
• Coordinate, order, manage, set up incoming food deliveries and catering for multiple locations.
• Receive, sort, and distribute all incoming mail and packages to the appropriate departments.
• Monitor and restock office inventory regularly across common areas, including copy room supplies, snacks, and beverages.
• Maintain neat, functional, and clean common spaces throughout the day.
• Assist team members with administrative tasks, maintain organized record-keeping systems, and provide friendly operational support.
• Provide administrative calendar support by scheduling and coordinating meetings for team members and external parties.
• Serve as the primary contact with building management by submitting, tracking, and following up on service tickets for all office-related maintenance, repairs, keycard access, and facility inquiries.

Qualifications

• 1-3 years in office administration is preferred.
• Exceptional verbal and written communication skills with a personable attitude.
• Exceptional time-management skills with the ability to prioritize competing tasks.
• Proficiency with Google Workspace for scheduling and calendar management and familiarity with facility ticketing systems.
• High degree of initiative and self-direction—comfortable identifying operational needs, facility issues, or inventory shortages before they are pointed out.
• Ability to comfortably lift 15–20 lbs as part of daily inventory.

Benefits

Why Work for Us? Brivo is a Great Place to Work-Certified™ company and the global leader in cloud-based access control and video surveillance. Following our merger with Eagle Eye Networks, we are building the only platform powerful enough to support the future of AI-driven security.

The Brivo Experience: We thrive on in-person collaboration and a "one-team" atmosphere. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security.

Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and accrued Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work-life balance. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition, Brivonians enjoy a robust benefits and perks package tailored