Office Administrator

Position Responsibilities

• Greet clients and visitors in a friendly and professional manner.
• Answer and direct incoming phone calls, taking messages or transferring calls as necessary.
• Maintain a neat and organized reception area.
• Assist clients with inquiries, appointments, and basic questions.
• Schedule appointments as needed.
• Ensure client confidentiality and handle sensitive information with discretion.

Administrative Support

• Manage and maintain the office calendar, scheduling appointments and meetings for team members.
• Prepare outgoing mail, sort and distribute incoming mail, faxes, and other correspondence.
• Maintain electronic and paper filing systems for client records and office documents.
• Absorb engagement letters as needed, paper extensions and paper returns as needed.

Office Maintenance

• Monitor and order office supplies, ensuring inventory is well-stocked.
• Order snacks and drinks and restock as needed.
• Order busy season meals as needed, assist with set-up and clean-up.
• Keep the office clean, organized, and presentable for clients and staff.
• Submit work orders and report any maintenance issues to the appropriate personnel.
• Maintain office equipment, place service calls, order supplies.
• Maintain common areas, refrigerators, vending, refreshment equipment and order supplies as needed.
• Absorb parking decals and access cards as needed.

Office Events

• Schedule and plan office events as coordinated by the corporate office.
• Maintain consistency in events across offices.

Qualifications

• High school diploma or equivalent; additional education or certification in office administration is a plus.
• Previous experience in a receptionist or administrative role is preferred.
• Knowledge of tax-related terminology and procedures is advantageous.
• Proficiency in office software (e.g., Microsoft Office Suite) and familiarity with tax software is beneficial.
• Excellent communication and interpersonal skills.
• Strong organizational abilities with attention to detail.
• Professional demeanor and a customer-centric attitude.
• Able to handle confidential information with discretion and integrity.
• Time management skills to prioritize tasks and meet deadlines.

Pay

$25.21 - $32.92 an hour

Benefits

• Medical, Dental, and Vision Insurance on the first day of employment.
• Flexible Spending Account and Dependent Care Account.
• 401k with Profit Sharing.
• 9+ holidays and discretionary time off structure.
• Parental Leave – coverage for both primary and secondary caregivers.
• Tuition Assistance Program and CPA support program with cash incentive upon completion.
• Incentive compensation related to origination of new client sales.
• Top rated wellness program.
• Flexible working environment including remote and hybrid options.

Equal Opportunity Employer

We are an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.