Office Administrative Support Manager

Reports to: Corporate Controller

Work Schedule: Monday–Friday, 8-hour shift
Travel Required: Up to 10%

About the Role

Buffalo Rock is an award-winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 125 years ago. Buffalo Rock manages a premier beverage portfolio that includes several beloved global and regional brands.

Responsibilities

• Welcome visitors: greet guests, provide information, and direct them to the appropriate person or office.
• Manage communications: answer and route phone calls, take messages, and handle incoming and outgoing mail.
• Coordinate food orders for events, including courier pickup, unpacking, setup, and breakdown/clean-up of foodservice; manage courier coverage to ensure essential duties are completed during absences.
• Provide administrative support: perform clerical tasks such as data entry, filing, and ordering office supplies.
• Maintain the reception area: keep the front desk and waiting area clean, organized, and presentable; secure all main doors at the end of the day.
• Manage calendars, including scheduling meetings, appointments, and travel arrangements.
• Prepare, proofread, and edit correspondence, reports, presentations, and other documents.
• Coordinate and organize meetings, including preparing agendas, materials, and minutes.
• Handle confidential information with the highest level of discretion.
• Assist in the preparation and tracking of budgets, expense reports, and invoices.
• Support special projects, strategic initiatives, and organizational events as assigned.
• Anticipate executive needs and proactively manage priorities to maximize productivity.
• Maintain and update filing systems, both electronic and physical.
• Foster effective communication across departments.
• Supervise other administrative or corporate staff as directed.
• Maintain a high level of professionalism among many different constituents.
• Perform all other duties as assigned by the Supervisor.
• Exhibit a high level of ethical and moral conduct at work and at off-site functions during or after work hours while representing the Buffalo Rock Company.
• Complete assigned training curriculum, including online and/or facilitated training.
• Take reasonable precautions to protect the Company from damage, theft, or other liabilities and to ensure the safety of employees, customers, and property.
• Honor and follow through on all business commitments.
• Embody Buffalo Rock’s Purpose: “Building brands through legendary service and remarkable people.”
• Live Buffalo Rock’s Core Values:
  • Committed to serving our communities.
  • Customer success drives our success.
  • Integrity matters.
  • Obsessed with continuous improvement.
  • We care for each other.
  • Win the day.

Skills

• Time Management – managing one's own time and the time of others.
• Adaptability – ability to adapt to change in the workplace.
• Ethical – ability to demonstrate conduct conforming to a set of values and accepted standards.
• Written Communication – ability to communicate clearly and concisely in writing.
• Organization – possessing the trait of being organized or following a systematic method of performing a task.
• Motivation – ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
• Coordination – adjusting actions in relation to others' actions.

Physical Demands

Activity Frequency Stand N (Not Applicable) Walk O (Occasionally – up to 33% of the time) Sit F (Frequently – 33%–66% of the time) Manually Manipulate F (Frequently – 33%–66% of the time) Grasp F (Frequently – 33%–66% of the time) Reach Outward F (Frequently – 33%–66% of the time)