Office Administrative Assistant
YES Contracting Services, LLC · Johnson City, TN · 2 wk ago
On-siteAdministrative$16–$18/hrFull-time
About the role
The primary responsibility of this role is to answer inbound calls, follow scripted call flows, enter accurate information into the company's CRM systems, schedule appointments correctly, and set proper expectations for customers while maintaining a tightly run front office.
Responsibilities
- Answer inbound calls and follow scripted call flows
- Enter accurate information into the company's CRM systems
- Schedule appointments correctly
- Set proper expectations for customers
- Maintain a tightly run front office
Requirements
- Excellent communication skills
- Proficient in Microsoft Office Suite
- Ability to multi-task and prioritize tasks effectively
- Basic knowledge of scheduling software
Qualifications
- High school diploma or equivalent
- Minimum 1 year of administrative support experience
Skills
- Customer service orientation
- Attention to detail
- Time management
Benefits
- Flexible schedule
- Professional development opportunities
Pay
- $16 - $18 hourly
Schedule
- In-office position
- Full-time