Office Admin & Bookkeeper

Key Responsibilities

• Answer phones, input service requests, and route calls.
• Maintain business licenses, memberships, and certifications.
• Manage office supplies, inventory, purchasing, and product receiving.
• Organize office records, documentation, and files.
• Support client and vendor communications via phone and email.
• Keep tickets updated and organized in ConnectWise (closing, converting quotes, cleaning completed items).
• Cook up and serve breakfasts, coordinate office events, and maintain a positive office environment.
• Aid in marketing lists and client mass communication.
• Bookkeeping:
• Manage accounts receivable, accounts payable, collections, and invoicing.
• Record expenses, credit card transactions, and deposits.
• Reconcile QuickBooks with bank statements and resolve discrepancies.
• Maintain vendor records and process new vendor documentation.
• Process employee out-of-pocket expenses.
• Prepare monthly financial reports.
• Maintain financial records related to uniforms, testing, and certifications.
• Communicate with internal bookkeepers for inter-company charges.
• Keep client information accurate and up to date in QuickBooks.

Qualifications

• Proven experience in office administration and bookkeeping.
• Proficiency with QuickBooks, Microsoft Office Suite, and CRM systems (ConnectWise experience a plus).
• Strong organizational and multitasking skills.
• Excellent communication skills, both written and verbal.
• High attention to detail and problem-solving mindset.
• Ability to work independently and manage competing priorities.
• Familiarity with licensing, compliance, and vendor management preferred.

Compensation & Benefits

• Base salary: $40,000-50,000
• Health, dental, vision - 60 days
• 401K with 4% employer match
• 40 hours of sick leave
• 80 hours of PTO
• 6 company observed paid holidays
• $25,000 insurance policy
• Mileage reimbursement for eligible business-related travel
• Access to training platform
• A collaborative, supportive culture where your contributions matter
• Opportunities to grow with a fast-scaling technology company