Office Admin
Vaco by Highspring · Charleston, SC · 2 mo ago
Administrative$18/hrFull-time
Temp-to-Hire administrative/clerical associate role in a client’s distribution center. In-office position.
Schedule
- Monday–Saturday, 8:00 AM–5:00 PM
- Every Wednesday off
Pay
$18/hour
Responsibilities
- Act as the first responder for drivers calling from the field; provide gate codes, customer contact details, and troubleshoot delivery-location issues.
- Monitor real-time delivery progress using internal tracking systems; escalate potential delays to the Office Administrator or Warehouse Manager.
- Handle high-volume incoming calls from customers inquiring about delivery windows or requesting status updates.
- Accurately enter delivery completion notes, “not-at-home” statuses, and return details into the logistics management system.
- Sort, scan, and file the previous day’s Bill of Lading (BOL) paperwork and manifests to ensure compliance.
Requirements
- 0–1 year of experience in an office or customer-service environment; retail, logistics, or call-center background is helpful.
- Exceptional phone etiquette and ability to stay calm when assisting drivers in high-stress situations.
- Basic proficiency in Microsoft Office and ability to quickly learn proprietary delivery and tracking software.
- Strong attention to detail to catch errors in shipping documents and accurately transcribe verbal updates into digital systems.
Benefits
- Medical, dental, and vision coverage
- 401(k) retirement plan
- Eligibility for discretionary bonuses