Office Admin Assistant

Responsibilities

• Greet and screen callers and visitors and direct them to the appropriate person or area
• Answer & manage general incoming calls to the firm on company phone lines - listening to voicemails and following up as needed
• Manage company online faxing
• Handle admin & program-related mailings (Scanning, filing, & mailing)
• Handle supplies and the delivery of the company equipment
• Work with Resource Director to make company office purchases as needed
• Create, read, analyze, file, retrieve and organize organizational documents, invoices, and orders
• Prepare monthly calendars, reports, and invoices
• Organize, reserve, and oversee conference room assignments
• Cookordinate lunches and dinners with business clients as directed
• General office upkeep
• Employee Onboarding / Ongoing / Offboarding Support:
• Facilitate Employee Email, Laptop, and Access Ordering employee business card, and employee ID cards
• Support with offboarding admin tasks
• Serve as support on payroll support activities
• Scheduling for a few Providers: Schedule, confirm, and reschedule appointments for our group of therapists.
• Report scheduling concerns to Program Director / Resource Mgt Director
• Other duties as assigned

Requirements

• Bachelor’s degree in a relevant field; preferably healthcare
• Proven work experience as an Office Assistant or Administrator (with scheduling experience)
• Previous experience in a doctor’s office preferred
• Knowledge & Proficiency in Microsoft Office Suite
• Excellent verbal and written communication skills; must be a people person
• Very responsive & good problem-solving abilities
• Knowledge of basic office equipment such as copiers, fax machines, and printers
• Organizational skills and the ability to multitask are essential, as are self-motivation, critical thinking skills, and decision-making skills
• Having a working knowledge of Medicalincs HR platform (Bamboo HR) - preferred
• Reliable transportation needed; 5 days a week in-person at our Silver Spring, MD office