Off Campus Non-Profit Student Employee-Program Staff (FALL WORK STUDY ONLY)

About the role

This is a Work Study position with an off-campus agency for Fall 2026. Several positions are available within the agency:

• Safe Places Program Staff
• Kids Zone Staff
• Member Experience Associate

Safe Places Program Staff

Responsibilities

• Ensure the safety and engagement of children in the program
• Provide homework support and encourage academic progress
• Follow program lesson plans and implementation plans developmentally appropriately
• Meet participants’ physical, social, emotional, and intellectual needs
• Provide careful, attentive supervision and remain alert
• Serve as a positive role model; demonstrate professional behavior and understand positive youth development approaches
• Facilitate a program environment that invites exploration, promotes positive play, and welcomes children
• Promote a team concept through positive supervision, communication, and interactions
• Maintain ongoing communication with supervisor
• Maintain accurate records for attendance and meal counts
• Ensure program participants receive proper snacks and meals
• Utilize C.A.T.C.H curriculum in programming and activities
• Demonstrate a working knowledge of agency’s mission, purpose, and goals; Safe Places policies and agency standards
• Attend staff meetings and trainings as required
• Assist in clean-up duties to ensure the program area is safe and clean
• Comply with all emergency procedures appropriate to the site
• Maintain all supplies, equipment, and materials; inform the Site Director when new/additional supplies are needed
• Adhere to policies related to boundaries with children
• Attend required abuse risk management training
• Adhere to procedures related to managing high-risk activities and supervising children
• Report suspicious or inappropriate behaviors and policy violations
• Follow mandated abuse reporting requirements
• Perform other duties as assigned

Kids Zone Staff

Responsibilities

• Ensure the safety and well-being of all children in the Kids Zone at all times
• Maintain active supervision and presence throughout the space
• Follow all agency child protection policies, including proper check-in/check-out procedures and only releasing children to authorized adults
• Create and implement daily schedules of structured and free-play activities
• Lead games, crafts, storytelling, and other interactive programming
• Foster a welcoming and inclusive environment for all children
• Verify agency memberships and check in participants using the designated system
• Maintain accurate attendance and sign-in/out records
• Communicate effectively with parents and guardians
• Be knowledgeable of and follow all emergency procedures
• Respond calmly and appropriately to incidents and emergencies
• Clean and sanitize toys, equipment, and surfaces regularly
• Maintain a tidy and organized environment throughout the shift
• Adhere to policies related to boundaries with children
• Attend required abuse risk management training
• Report suspicious and inappropriate behaviors and policy violations
• Follow mandated abuse reporting requirements
• Adhere to job-specific abuse risk management responsibilities
• Ensure unused rooms and closets remain locked; routinely monitor high-risk locations (locker-rooms and bathrooms)
• Ensure children are properly signed in and signed out; ensure only authorized adults are allowed in the facility
• Must be able to bend, crawl, climb, and move without limitations
• Must be able to push, pull, or lift a minimum of 15 lbs
• Must be able to stand or sit for extended periods of time

Member Experience Associate

Responsibilities

• Engage people in ways that welcome, connect, support, and invite
• Welcome, greet, and check in all members and guests; acknowledge those exiting the facility
• Receive telephone calls and provide membership and program information
• Be knowledgeable and communicate with members and guests regarding program information, membership policies and procedures, and building schedules
• Process new and renewal membership payments; register members and participants for all classes and programs; update member information
• Monitor the behavior of members and guests to ensure their safety; communicate with emergency dispatchers during an emergency and provide first aid as requested
• Model, reinforce, and abide by the agency’s core values of Caring, Honesty, Respect, and Responsibility and the agency’s Code of Conduct
• Maintain strict confidentiality of all membership information
• Perform daily closeout and cash balance of money received during the shift; balance the cash drawer
• Monitor the coffee station; prepare and serve coffee as needed
• Keep the membership area and lobby area organized, clean, and functional
• Participate as requested with the annual Partner with Youth Campaign
• Attend all staff meetings and training as required
• Adhere to all agency policies (including the appearance policy), procedures, rules, regulations, and best practices
• Adhere to policies related to boundaries with children
• Attend required abuse risk management training
• Report suspicious and inappropriate behaviors and policy violations
• Follow mandated abuse reporting requirements
• Adhere to job-specific abuse risk management responsibilities
• Perform other duties as assigned

Requirements

• Must be eligible for Work Study Fall 2026
• Valid Michigan’s Driver’s License
• Successfully pass a background screening

Safe Places Program Staff

Qualifications

• Ability to make sound decisions and follow all risk management protocols
• Designed for undergraduate students interested in pursuing a career in museums

Kids Zone Staff

Qualifications

• CPR, AED, and First Aid certification (must be obtained within 30 days of hire)

Member Experience Associate

Qualifications

• A desire to connect with others, show responsibility, engage effectively, and care about the agency’s cause
• Proficient with technology, including Word, Excel, and Membership software

Skills

Safe Places Program Staff

• Ability to work effectively under stress
• Ability to work under specific instructions
• Ability to make decisions and judgments
• Ability to work well with people
• Ability to speak clearly
• Ability to read, write, and speak fluent English
• Ability to bend/scoop/twist
• Ability to use light cleaning chemicals
• Ability to lift over 25 lbs

Kids Zone Staff

• Strong interpersonal and communication skills
• Ability to engage children in positive and developmentally appropriate manner
• Ability to work effectively under stress and make sound decisions

Member Experience Associate

• Ability to work effectively under stress
• Ability to make good decisions and judgments
• Ability to work well with people in ways that promote the agency’s cause
• Ability to operate powered equipment
• Proficient in operating a computer
• Ability to speak clearly and fluent English
• Ability to read and write English
• Ability to stand, sit, or walk
• Ability to bend, stoop, twist, push, pull
• Ability to use cleaning chemicals
• Ability to lift over 25 lbs
• Ability to see clearly
• Ability to work in air-conditioned and non-air-conditioned areas
• Ability to work in areas with noise levels over 50 decibels