OEM Sales Representative

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

About the Role

The OEM Sales Representative is a key member of the Commercial Cold Chain Sales team focused on the refrigeration compression, controls, projects and software services for the OEM market. The position develops, collaborates, and completes sales actions across multiple channels in collaboration with our OEM and Aftermarket Sales Teams. The primary role is to manage account activities and deliver sales growth through tactical execution while maintaining a positive customer experience. This position will be responsible for sales to several Copeland Cold Chain OEM customers, assisting in developing business strategies, maintaining customer product profiles, collaborating with multiple internal teams, and developing key relationships.

Responsibilities

• Drive year-over-year sales territory growth.
• Support strategy development and execute sales for OEM refrigeration customers to lower GWP refrigerant (CO2, R290, A2L) solutions.
• Build and nurture relationships with key decision makers at all customers in territory.
• Identify and define sales growth opportunities across Copeland controls, projects services, and enterprise services products for customers in territory, including products that support OEM lower GWP refrigerant (CO2, R290, A2L) strategies.
• Complete accountability for delivering and maintaining territory sales related to the OEM customers in territory.
• Support closure on opportunities of cross-business refrigeration products (compression, controls, enterprise services) to increase recurring revenue.
• Participate monthly in forecast process and updating.
• Participate monthly in our business opportunity management/pipeline process.
• Develop and maintain relationships with customer sourcing, purchasing, engineering, marketing, etc.
• Manage customer profile, contacts, and opportunity funnel within Salesforce CRM platform.
• Travel as required (10% travel, air travel required).

Requirements

• Bachelor's degree or technical field education and/or experience.
• Knowledge of classic sales methods and/or consultative solutions selling.
• Strong communication skills and the ability to connect with both lower-level technical decision makers and executive-level financial decision makers.
• Customer-focused and motivated to surpass client expectations.
• Maintain a motivated, positive, driven, and professional approach.
• Proficiency in MS Word, Excel, and PowerPoint.
• Results-motivated and able to work in a collaborative atmosphere.
• Excellent oral and written communication skills.
• Strong phone presence and experience dialing dozens of calls per day with a professional and friendly phone manner.
• Ability to interact with a highly matrixed team environment.
• Critical thinking skills to anticipate customer problems and objections.
• Strong follow-up skills, ability to ensure tasks are completed.
• Experience in the Refrigeration industry highly desired.

Preferred Qualifications

• Sales experience.
• Experience in the HVAC or Controls Technology industries.
• Prior experience in at least one of the following refrigeration areas: Sales, Service, Technical Support, Engineering, Product Management, or Sourcing.
• Experience with customer profile, contacts, and opportunity funnel management within Salesforce CRM platform.

Benefits

• Flexible and competitive benefits plans offering medical insurance, dental and vision coverage, 401(k), and more.
• Flexible time off plans, including paid parental leave, vacation, and holiday leave.

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal: to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds and with diverse perspectives are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J, or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.