OEM Sales Application Engineer

Key Responsibilities

• Technical Presentations: Prepare and deliver technical presentations to explain product features and benefits to potential customers.
• Resolve Technical Issues: Identifies and addresses standard technical problems using established procedures to minimize customer dissatisfaction and disruption.
• Serve as the primary technical resource for customers, providing expert consultation and developing solutions that address specific operational challenges.
• Support sales teams with technical presentations, proposal development, and competitive analysis to maximize revenue and customer wallet.
• Document Procedures and Solutions: Keeps accurate records of application configurations, troubleshooting steps, and resolutions for future reference.
• Provide User Support: Assists customers by responding to queries and offering technical guidance for existing products and applications.

Key Skills

• Technical Proficiency: Familiarity with application software and related technical tools.
• Customer Service: Ability to effectively support and address customer inquiries and issues, seeking internal support and assistance as appropriate.
• Problem-Solving: Utilizing standard procedures to identify and resolve common technical problems.
• Communication: Clearly conveying information and instructions to team members and customers.
• Analytical Skills: Assessing data and application performance to inform decision making.
• Attention to Detail: Ensuring accuracy in application, configuration, and documentation retention.
• Time Management: Effectively prioritizing tasks to meet deadlines and project milestones.
• Team Collaboration: Working cooperatively with colleagues and senior engineers to achieve objectives.
• Learning Agility: Quickly adapting to new technologies and processes.
• Documentation Skills: Maintaining thorough and organized records of procedures, issues, and solutions.

Pay

Estimated annual base pay: $65,000(minimum) - $84,000 (midpoint) - $104,000(maximum)

All members included in annual cash bonus opportunity.

401(k) match (4.5%)Annual Woodward stock contribution (5%)

Benefits

• Tuition reimbursement and Training/Professional Development opportunities for all members
• 12 paid holidays, including floating holidays.
• Industry leading medical, dental, and vision Insurance upon date of hire
• Vacation / Sick Time / Vacation Buy-up / Short Term Disability / Bereavement leave.
• Paid parental leave.
• Adoption Assistance
• Employee Assistance Program, including mental health benefits.
• Member Life & AD&D / Long Term Disability / Member Optional Life
• Spouse / Child Optional Life / Optional AD&D / Healthcare and Dependent Care
• Flexible Spending
• Voluntary benefits, including: Home / Auto Insurance discounts Whole Life Insurance / Critical Illness Insurance / Legal Assistance / Military Leave