OEC Solution Architect

Roles & Responsibilities

• Supporting and managing Oracle CX Sales applications with Redwood UI enablement
• Aiding in enabling Redwood features through functional setups, opt-ins, and configuration changes
• Handling end-user issues related to Redwood UI and ensuring smooth adoption
• Performing functional testing during quarterly releases and Redwood updates
• Supporting UI personalization and standard configuration using Oracle tools
• Working with business users to explain Redwood UI changes and drive adoption
• Preparing user guides, SOPs, and training materials for Redwood changes
• Supporting regression testing and validating system behavior post-release
• Collaborating with technical and functional teams for issue resolution and enhancements
• Ensuring alignment of Redwood UI with business processes and user experience standards

Generic Managerial Skills

• Knowledge of JavaScript event listeners for handling UI interactions
• JavaScript, HTML, CSS
• Git (version control)
• Repository management
• Workspaces and branching strategies
• Code migration across environments (DEV, TEST, PROD)
• Basic understanding of web UI customization and troubleshooting

Experience

• Experience with OOTB AI functionalities in Oracle CX Sales / Fusion Cloud
• Experience with Oracle Application Composer for extending and customizing CX Sales applications (fields, objects, page layouts, business logic)

Pay

$94,000 - $140,000 a year