Oculus - Bar Porter - PT

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

Responsibilities

• Maintains adequate levels of bar supplies and equipment as required
• Maintains a high standard of cleanliness to the bar areas to ensure high caliber service to guests
• Exhibits conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
• Maintains bar area relative to supplies, equipment and the removal of empty or soiled articles
• Ensures that ample supplies of glassware, napkins, straws, ice and garnishes are available during service periods
• Completes all established bar setup duties in a timely manner
• Performs work assignments directed by bartender or beverage management
• Knowledge of and adherence to sanitation practices and procedures to ensure that bars and related equipment remain clean, sanitary and odor-free at all times
• Knowledgeable of and adherence to food and beverage department regulations and procedures
• Promotes positive public/employee relations at all times
• Maintains a clean, safe, hazard-free work environment within area of responsibility
• Models designer apparel and accessories
• Maintains a constant awareness of safety and accident prevention and immediately notifies the Assistant Manager if an accident does occur
• Informs Assistant Manager of any irregularities, guest complaints or other disputes, which cannot be readily resolved
• Aids the department head with the training/mentoring of new team members as requested
• Might participate in a professional photo shoot
• Acts as a role model to all team members and always presents oneself as a credit to Seminole Gaming and encourages other team members to do the same
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations
• Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication
• Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations
• Maintains a positive, upbeat attitude and image
• Maintains a clean, safe, hazard-free work environment within area of responsibility
• Models designer apparel and accessories
• May be required to make several costume changes during the scheduled shift
• Serves as Goodwill Ambassador, using finesse and good judgment
• Maintains a constant awareness of safety and accident prevention and immediately notifies the Assistant Manager if an accident does occur
• Informs Assistant Manager of any irregularities, guest complaints or other disputes, which cannot be readily resolved
• Aids the department head with the training/mentoring of new team members as requested
• Might participate in a professional photo shoot
• Acts as a role model to all team members and always presents oneself as a credit to Seminole Gaming and encourages other team members to do the same
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations
• Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication
• Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations

Qualifications

• High school diploma or general education degree (GED) is required
• T.I.P.S. certification and Sanitation certification is preferred
• Previous experience working in a nightclub and/or entertainment venue highly preferred
• Previous experience in upscale gaming lounge and/or similar entertainment environment preferred
• Must be able and willing to properly wear the assigned uniform or a special event costume
• Must demonstrate the ability to wear specifically designed clothing\uniform and costumes as needed with flair and techniques associated with modeling industry requirements; posture, gestures and movement
• If hired in a 24 hour outlet position, the Model Bar Porter must be available to work all shifts; to include Day, Swing and Grave shift