OCM/Business Analyst

About the role

Capio Group is seeking an experienced Organizational Change Manager (OCM)/Business Analyst for a full-time remote position. The ideal candidate should have at least five (5) years of experience applying analytical processes on IT projects within the last ten (10) years, with at least three (3) years specifically in business systems analysis and design. They must also hold a current Prosci Organizational Change Management Certification and a minimum one (1) year of experience with Accela Civic Platform or Accela licensing and enforcement modules.

Responsibilities

• Working cross-functionally to assess and document existing business processes using BPI methodologies
• Conducting data and process analysis to identify inefficiencies, bottlenecks, and areas for improvement
• Developing, recommending, and implementing process improvement strategies to optimize performance including Business Process and Workflow diagrams
• Identifying data-driven insights to measure the effectiveness of process changes and drive sustainable improvements
• Providing guidance and training to employees on process changes to ensure successful adoption
• Leading and supporting continuous improvement initiatives to drive operational efficiency across the client organization
• Supporting Change Readiness: Assess project readiness for implementation, develop the client's readiness plan and roadmap, and facilitate readiness communication and feedback loops
• Supporting Prosci ADKAR Adoption for the project: Conduct ADKAR assessment, develop remediation plans and assessments, and create ADKAR progress tracking roadmap
• Developing a continuous improvement roadmap and establishing reinforcement strategies for sustaining change

Requirements

• Mandatory Experience:
  • At least five (5) years of experience applying analytical processes on IT projects within the last ten (10) years
  • At least three (3) years of applying analytical processes on IT Projects experience must have been in business systems analysis and design
  • A Bachelor’s Degree
  • Five (5) years of experience supporting organizational change tied to IT system implementations
  • A current Prosci Organizational Change Management Certification
  • One (1) year of experience with Accela Civic Platform or Accela licensing and enforcement modules
• Desirable Experience:
  • Background in business process mapping, future-state design, and stakeholder engagement
  • Experience working with licensing, enforcement, compliance, or regulatory staff
  • Ability to translate technical changes into operational impacts for end users

Qualifications

• A copy of the degree must be provided upon request
• A copy of the certification must be provided upon request
• Client/user end reference contact information for each applicable project meeting the requirements must be provided upon request

Benefits

Capio Group offers competitive salaries ranging from $125,000 to $135,000, along with a flexible workplace and great work-life balance.

Pay

$125,000 - $135,000

Schedule

Full-time remote position