OCI Network Development Engineer Intern - OVIP

About the role

The Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyper-scale, multi-tenant services deployed in more than 40 regions worldwide.

Responsibilities

• Supports the design, deployment, and operations of a large-scale global Oracle Cloud Infrastructure (OCI).
• Primarily focused on the development and support of network fabric and systems through a combination of a deep level understanding of networking at the protocol level coupled with programming skills.
• Supports operational support rotations as primary and secondary.
• Provides break-fix support for events.
• Serves as the escalation point for event remediation.
• Leads post-event root cause analysis.
• Joins major event/incident calls, uses technical and analytical skills to resolve network issues that impact Oracle customers/services.
• Fault handling and escalation - Identifies and responds to faults on OCI’s systems and networks, collaborates closely with 3rd party suppliers, handles escalation through to resolution.
• Collaborates with program/project managers to develop milestones and deliverables.
• Uses existing procedures and tools to develop and safely execute network change. May develop new procedures from time to time.
• Develops solutions to enable front line support teams to act on network failure conditions.
• Mentors junior engineers.
• Coordinates with networking automation services for the development and integration of support tooling.
• Coordinates with network monitoring to gather telemetry and create alerts rules using them.
• Builds dashboards to represent data at various network layers and device roles that help identify network issues, anomalies.
• Frequently develops scripts to automate routine tasks for team and business units.
• Serves as SME on software development projects for network automation and network monitoring.
• Collaborates with network vendor technical account team and internal Quality Assurance team to drive bug resolution and assist in the qualification of new firmware and/or operating systems.

Qualifications

• 5+ years of experience in networking technologies.
• Proficiency with Python or similar scripting language.
• Proficiency with network technologies and protocols (TCP/IP, BGP, OSPF, MPLS).
• Experience developing network automation or device management solutions.
• Excellent communication and organizational skills, thriving in collaborative and agile teams.
• Ownership mindset - delivering results, embracing ambiguity, and driving continuous improvements.
• Experience working in a network support role.
• Proficiency with other network technologies and protocols including IS-IS, RSVP-TE, EVPN, VxLAN, DHCP, DNS, IPv4 and IPv6 etc.
• Experience with network modeling and programming – YAML, YANG, OpenConfig, NETCONF.
• Experience with network monitoring and telemetry solutions.
• Experience with Ticket systems like Jira, and Version control systems like Git.
• Knowledge of Scrum & Agile Methodologies.