Ocean Import Specialist

Key Responsibilities

• Confirm all shipment information with origin to initiate shipment
• Receive and validate customers' orders including shipping documents, SLI, EIN, credit application
• Review/update; verify fees, customer profile, SOP, and rates per quote or customer SOP/work instructions
• Verify shipment status, review pre-alert and verify shipment handling instructions to operations
• Serve as a liaison between Document Processing Agent and the Customer regarding shipment details and/or exceptions
• Communicate and resolve problems that arise in the movement of product
• Communicate exceptions and shipment status with Customer

Skills / Requirements

• Minimum 2 years Ocean Imports experience in the freight forwarding or International Supply Chain industry
• Strong Understanding of Ocean Import regulations and documents
• Knowledge of Inco Terms a plus
• Ability to work in a fast-paced and deadline-driven office environment
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service and follow up skills
• Strong computer skills (Excel, Word, PowerPoint)
• LOGIS or Cargo Wise systems knowledge is a plus
• Hazmat certification is a plus
• Bachelor’s degree preferred, High school diploma or GED required

Pay Range

Pay Range: $23.26 - $31.02/hr. (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.