Ocean Import Associate

Mandate Reporting to the Branch and Operations Manager, the Ocean Import Associate is responsible for coordinating and monitoring international ocean import shipments from origin to final destination. You will communicate daily with clients, overseas agents, carriers, customs brokers, and transportation providers to ensure shipments move efficiently and clients receive timely updates. Your responsibilities will include reviewing shipment documentation and manifests, monitoring customs clearance, coordinating cargo availability and delivery instructions, and arranging inland transportation as required. You will also maintain accurate shipment records and ensure all accounting and billing activities for your portfolio of clients are processed promptly. Meeting deadlines, resolving shipment issues, and providing outstanding service to Delmar's clients are essential to this role. Requirements Minimum 1 to 2 years of experience in ocean freight operations, preferably importsKnowledge of ocean import documentation and shipment coordinationFamiliarity with U.S. import procedures and customs clearance processesAssociate or bachelor's degree in logistics, supply chain, international business, or a related field is an assetExperience with CargoWise is an asset What You Offer Strong written and verbal communication skills in EnglishA customer-focused approach and strong problem-solving skillsAbility to work efficiently both independently and within a teamStrong organizational skills and attention to detailAbility to manage multiple shipments and meet competing deadlinesAbility to build positive relationships with clients and service providers What We Offer Equal opportunity employerCompetitive compensationComprehensive health and dental careBalance between work and home life