Occupational Therapy Assistant / COTA - Part-time

About the role

Enhance customer satisfaction through innovative solutions and support.

Responsibilities

• Develop and implement new customer service strategies
• Collaborate with cross-functional teams to improve product quality
• Provide exceptional customer support via phone, email, and chat
• Conduct regular training sessions for customer service representatives

Requirements

• Bachelor's degree in Business Administration, Communications, or related field
• Minimum 3 years of customer service experience
• Strong communication and problem-solving skills
• Proficiency in Microsoft Office Suite

Qualifications

• Experience with CRM systems
• Knowledge of industry best practices in customer service

Skills

• Customer service excellence
• Technical proficiency in customer support tools
• Ability to handle multiple tasks simultaneously

Benefits

• Competitive salary package
• Flexible work schedule
• Professional development opportunities
• Health insurance benefits

Pay

$50,000 - $60,000 annually

Schedule

Monday to Friday, 9:00 AM - 5:00 PM