Occupancy Planning Lead

Location: Chandler, AZ or Austin, TX (Onsite) What this job involves: As an Occupancy Planning Lead at JLL, you'll direct our team supporting a major technology client, serving as the trusted advisor for all occupancy planning services. This role sits at the intersection of strategy and execution—you'll leverage industry expertise and best practices to deliver exceptional outcomes while providing thought leadership that shapes how our clients optimize their real estate portfolios. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and this position exemplifies that commitment. You'll balance strategic thinking with hands-on problem-solving, building critical relationships across JLL businesses and client organizations while championing innovative approaches to workplace planning. Your expertise will drive space utilization strategies, sequencing complex moves, and resolving planning challenges that align with broader business goals. What your day-to-day will look like: Build and maintain strategic relationships with client leadership and internal JLL teams, serving as the primary point of contact for occupancy planning initiatives while fostering coordination across multiple business unitsDevelop comprehensive occupancy plans and move sequences that maximize space utilization, align with client objectives, and balance competing priorities across the portfolioAnalyze complex real estate data using Excel (pivot tables, XLOOKUP, advanced calculations) and AI-powered tools to uncover insights, create compelling narratives, and inform strategic decision-makingCollaborate with leadership teams to recommend space policies, develop site strategies, and provide expert guidance on workplace optimization and portfolio planningLead and mentor your team through ambiguous situations, providing clear direction, establishing expectations, and ensuring timely execution of deliverables with measurable outcomesCreate persuasive presentations and executive-level communications that translate technical data and floor plans into actionable recommendations for diverse audiencesChampion innovation by leveraging generative AI tools to streamline research, enhance productivity, and improve the quality of client deliverables while applying critical thinkingNavigate organizational change with resilience and strategic acumen, making risk-informed decisions that drive transformation and sustainable improvements Required qualifications: 5–7 years of experience in occupancy planning at a strategic level, interior office planning, or corporate real estate data analyticsExceptional communication abilities including active listening, persuasive presentation skills, and capacity to engage effectively from administrative to executive levelsAdvanced Microsoft Excel proficiency with expertise in pivot tables, XLOOKUP, complex calculations, and floor plan interpretationProven stakeholder management skills with ability to build critical relationships, coordinate across JLL businesses, and diplomatically balance competing prioritiesStrong bias toward transformation and execution, coupled with structured problem-solving approach and commercially astute perspectiveDemonstrated project management capabilities including effective structuring, staffing, and management with clarity of expectations and corrective action when neededHigh perseverance and resourcefulness with ability to work effectively in ambiguous situations while maintaining unwavering ethical standardsInfluencing and collaborative leadership style that inspires action, operates with urgency, and drives teams toward common vision Preferred qualifications: Bachelor's degree in Management, Architecture, Design, Real Estate, Data Analytics, or related fieldExperience leading large-scale teams, managing P&L, or supporting organizational transformation initiatives in corporate real estate or consulting environmentsDeep expertise in occupancy planning best practices, space optimization strategies, and portfolio management with proven track record driving sustainable changeBackground serving as trusted advisor to executive-level clients or leading cross-functional teams in complex corporate settingsExperience implementing workplace technologies, leading digital transformation, or serving as Subject Matter Expert for CAFM/IWMS platformsTrack record developing standard operating procedures or leading change management initiatives that deliver measurable operational improvements