Obstetrics Coordinator - Women's Health
Job Summary
The Obstetrics Coordinator creates/edits/manages OB Nursery on-call schedule, defines, captures, analyzes, transforms, transmits and reports patient-specific data and information related to department and patient care processes and outcomes. Performs general secretarial, receptionist and clerical tasks. Understands and coordinates smooth patient flow processes with hospital and physicians relative to all patient care and access areas. Relationship building and exceptional customer service.
Responsibilities
- Demonstrates the professionalism necessary to function in health care environment.
- Provide assistance, guidance, and direction to visitors, patients, and staff.
- Coincides services with other departments (i.e. Rad, Lab, etc.) to maintain efficiency.
- Ensures privacy and security of health information.
- Maintain and utilize consistently appropriate, professional, and effective communication skills.
- The OB coordinator is man pint of contact for scheduling NST's, induction requests, changes and cancellations, inpatient OB cases, and all general inquiries related to BO outpatient/inpatient.
- Possess the ability to function in a fast-paced office type environment with constant interruptions and exchanges.
- Exercises judgement in prioritizing calls and directing them to the appropriate personnel in a producent and efficient manner.
- Is responsible for assessing self-learning needs and those of the department. Identifies educational needs for the department and for office staff and participates in the training and education of those staff members.
- Responsible for training and continued education of relief HUC's in OB.
- Utilizes and maintains supplies and equipment in a cost- effective safe manner.
- Ensures prompt and accurate charge capture for OB and newborns utilizing and ensures the use of all available system and software applications to achieve maximum efficiency and accuracy.
- Documents and maintain data. Patient charts are complete, accurate, and prepared for the next day's schedule, including chart prep for NST, inductions, c-sections, and anesthesia consults.
- Organizes and maintains record retention for department.
- Captures, analyzes, transforms, transmits, and reports patient-specific data and information related to department processes, patient care processes and outcomes.
- Perform clerical and system functions as assigned.
Qualifications
- Must have one-year previous experience in a medical office with heavy scheduling duties and one year experience in an obstetrical inpatient setting.
- Demonstrates excellence in customer service and professional conduct.
- Able to relate effectively/kindly to coworkers, patients, and families.
Benefits
Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit here.