Observability Technical Lead

Responsibilities

• Serve as the senior SME for enterprise observability, defining architectures, standards, integration patterns, and reusable solutions
• Design and optimize observability across cloud, on-prem infrastructure, networks, Kubernetes, containers, applications, APIs, databases, middleware, and enterprise platforms
• Standardize metrics, logs, traces, events, topology, dashboards, alerting, instrumentation, and service health
• Provide technical leadership for LogicMonitor, Splunk, OpenTelemetry, Grafana, Prometheus, Tempo, VictoriaMetrics, Loki, and related technologies
• Lead OpenTelemetry adoption, including instrumentation, collectors, telemetry pipelines, distributed tracing, context propagation, and vendor-neutral standards
• Design telemetry pipelines that route metrics, logs, and traces across multiple platforms
• Develop API-driven and Observability-as-Code capabilities for onboarding, configuration, validation, and lifecycle management
• Establish governance for RBAC, telemetry standards, alerting, retention, integrations, configuration management, and data lifecycle
• Improve observability coverage, telemetry quality, scalability, reliability, performance, and cost efficiency
• Drive automation and self-service through APIs, Infrastructure-as-Code, CI/CD, GitOps, and reusable observability pattern
• Integrate Edwin AI and AIOps capabilities for anomaly detection, event correlation, root-cause analysis, investigation, and operational intelligence
• Connect metrics, logs, traces, events, topology, CMDB, service ownership, and operational context to deliver end-to-end visibility
• Establish reliability standards including SLIs, SLOs, error budgets, monitoring coverage, alert quality, MTTD, and MTTR
• Reduce alert fatigue through intelligent correlation, dynamic thresholds, suppression, automation, and event-management practices
• Evaluate eBPF, continuous profiling, Kubernetes observability, dependency mapping, and auto-in