Observability Engineer

About the role

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. The firm provides electronic brokerage services worldwide and has been recognized as the #1 online broker by Barron's for six consecutive years. The Technical Operations (TOPS) Department is seeking an Observability Engineer to maintain and enhance the observability ecosystem (Prometheus, Alertmanager, Alerta, ELK Stack, and various operational tools) and improve the reliability and automation of production systems.

Responsibilities

• Develop tools, scripts, and REST API integrations that let operations teams query production systems and automate routine work
• Aggregate and analyze metrics and logs across sources using the ELK Stack (Elasticsearch, Logstash, Kibana) and set up actionable alerts where necessary
• Maintain and optimize Prometheus, Alertmanager, and monitoring tools including alert rules, routing, and integrations
• Coordinate with development and application teams to onboard new systems, metrics, and logs, and provide documentation and guidance on monitoring best practices
• Contribute to incident response and post-incident reviews, driving reliability improvements to reduce recurring issues

Requirements

• Bachelor's degree in Computer Science, IT, or related field, or equivalent practical experience
• 2+ years in SRE, DevOps, or technical operations roles supporting high-availability production environments
• Proficiency in Python (scripting, automation) and in PromQL and KQL
• REST API development/integration experience and a track record of building secure, modern operational tools
• Hands-on experience with Linux and the ELK stack
• Experience with Prometheus/Alertmanager or comparable monitoring/logging tools

Skills

• Working knowledge of AWS, Kubernetes, and streaming platforms such as Kafka
• Familiarity with CI/CD and Infrastructure-as-Code
• A strong desire to expand your financial and technical knowledge base
• Self-motivated and able to handle tasks with minimal supervision
• Superb analytical and problem-solving skills
• Excellent collaboration and communication skills
• Outstanding time management skills

Benefits

• Competitive salary, annual performance-based bonus and stock grant
• Retirement plan 401(k) with competitive company match
• Excellent health and wellness benefits, including medical, dental, and vision benefits. Company paid medical healthcare premium.
• Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)
• Daily company lunch allowance provided and a fully stocked kitchen with healthy options for breakfast and snack
• Corporate events including team outings, dinners, volunteer activities and company sports teams
• Education reimbursement and learning opportunities

Schedule

Hybrid role (4 days in office /1 days remote)