Observability Engineer - active Secret clearance

Key Responsibilities

• Leverage The Full Capabilities Of The OpsRamp Platform, Including Metrics Collection & Analysis: Configure data sources, define KPIs, and analyze performance trends
• Log Management: Configure log collection, aggregation, and analysis
• Create and manage alerts, escalation paths, and integrations with incident management systems
• Automation: Develop and implement automated workflows and remediation actions
• Dashboards & Reporting: Design custom dashboards and reports to provide actionable insights into system health and performance
• Integrate OpsRamp with additional monitoring and observability tools (e.g., Prometheus, Datadog, Elastic Stack)
• Ensure data accuracy, quality, and integrity across observability systems
• Incident Management: Use OpsRamp data to troubleshoot performance issues, application errors, and operational incidents
• Collaborate with development and operations teams to identify root causes and implement fixes
• Participate in incident response activities to accelerate issue resolution
• Continuous Improvement: Continuously assess and optimize the performance and effectiveness of the OpsRamp platform
• Proactively identify improvement opportunities and implement enhancements

Requirements

• Strong understanding of cloud platforms: AWS, Azure, and/or GCP
• Experience with container technologies: Docker and Kubernetes
• Proficiency in scripting languages such as Python, Go, or Bash
• Experience with SQL and NoSQL databases
• Solid understanding of networking concepts and protocols (TCP/IP, HTTP)
• OpsRamp experience strongly preferred
• Experience with at least one additional observability tool (e.g., Datadog, New Relic, Prometheus, Grafana, Elastic Stack, Splunk)

Soft Skills

• Strong communication and collaboration skills
• Excellent analytical and problem-solving abilities
• Ability to work independently and within a team environment
• Passion for continuous learning and improvement

About Pgtek

PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.