Observability Engineer - active Secret clearance
PGTEK · Fort Meade, MD · Yesterday
Full-time
Key Responsibilities
- Leverage The Full Capabilities Of The OpsRamp Platform, Including Metrics Collection & Analysis: Configure data sources, define KPIs, and analyze performance trends
- Log Management: Configure log collection, aggregation, and analysis
- Create and manage alerts, escalation paths, and integrations with incident management systems
- Automation: Develop and implement automated workflows and remediation actions
- Dashboards & Reporting: Design custom dashboards and reports to provide actionable insights into system health and performance
- Integrate OpsRamp with additional monitoring and observability tools (e.g., Prometheus, Datadog, Elastic Stack)
- Ensure data accuracy, quality, and integrity across observability systems
- Incident Management: Use OpsRamp data to troubleshoot performance issues, application errors, and operational incidents
- Collaborate with development and operations teams to identify root causes and implement fixes
- Participate in incident response activities to accelerate issue resolution
- Continuous Improvement: Continuously assess and optimize the performance and effectiveness of the OpsRamp platform
- Proactively identify improvement opportunities and implement enhancements
Requirements
- Strong understanding of cloud platforms: AWS, Azure, and/or GCP
- Experience with container technologies: Docker and Kubernetes
- Proficiency in scripting languages such as Python, Go, or Bash
- Solid understanding of networking concepts and protocols (TCP/IP, HTTP)
- OpsRamp experience strongly preferred
- Experience with at least one additional observability tool (e.g., Datadog, New Relic, Prometheus, Grafana, Elastic Stack, Splunk)
Education, Certifications & Security Requirements
- U.S. Citizen with active Secret clearance
- Required Certification: DoD 8570/8140 compliant security certification, such as Security+, CISSP, or CASP