OB Access & Patient Flow Spec - Full Time Night Shift

About the role

Coordinates and manages the pre-arrival and arrival of obstetrical patients for inductions, procedures, OBECC visits, and testing appointments.

Serves as the primary liaison between nursing staff, security, registration, and the patient to ensure accurate, timely, and efficient patient access and movement throughout the continuum of obstetrical care.

Responsibilities

• Coordinates and manages the pre-arrival and arrival of obstetrical patients for inductions, procedures, OBECC visits, and testing appointments.
• Serves as the primary liaison between nursing staff, security, registration, and the patient to ensure accurate, timely, and efficient patient access and movement throughout the continuum of obstetrical care.

Requirements

• Require basic working knowledge of commonly used computer applications.
• Prefer a minimum of two (2) years of experience in a healthcare, scheduling, patient access, or customer service environment, including understanding of customer service role.
• Prefer knowledge of medical terminology and OB procedures.
• Prefer the ability to work with and effectively communicate (both verbally and written) with a diverse work force in all levels of the organization, including patients, nursing and ancillary departments.
• Prefer strong problem-solving skills with the ability to manage complex scheduling scenarios and resolve workflow issues.
• Prefer strong organizational skills and the ability to manage multiple priorities in a fast-paced environment, with flexibility for weekend, holiday, and other shift work as scheduled.

Qualifications

• HS EQ: High School Diploma, GED or Certificate

Skills

• Basic working knowledge of commonly used computer applications.
• Minimum of two (2) years of experience in a healthcare, scheduling, patient access, or customer service environment.
• Knowledge of medical terminology and OB procedures.
• Ability to work with and effectively communicate (both verbally and written) with a diverse work force in all levels of the organization.
• Strong problem-solving skills with the ability to manage complex scheduling scenarios and resolve workflow issues.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.

Benefits

Mandatory Education: HS EQ: High School Diploma, GED or Certificate

Preferred Education: Required License and Certs: Preferred License And Certs

Employment Screening Requirements: As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse.