Oasis Cashier (7164)
Twenty-Nine Palms Band of Mission Indians · Coachella, CA · 2 wk ago
Customer ServicePart-time
Essential Duties And Responsibilities
- Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
- Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards.
- Embody the Service Expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
- Greet and welcome guests promptly and take orders.
- Answer customer questions about restaurant menu items.
- Review order for accuracy and tabulate check.
- Process sales transactions and accept payments.
- Calculate and return change when required by the payment method.
- Deliver food orders to guests quickly and accurately.
- Clean and sanitize workstation, tables and other front of the house restaurant areas.
- Maintain table setting by removing courses as completed, refilling water glasses, and being attentive to additional needs.
- Closes dining facility by cleaning chairs and tables, sweeping and vacuuming floors, and removing trash from the facility.
- Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
- Present a positive image of the Tribal organization to its guests and vendors and assist them as required.
- Follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
- Perform any other duties that may be assigned from time to time.
Qualifications
- High School Diploma or equivalent.
- Three (3) months to six (6) months related experience and/or training preferred but not required.
- Cash handling experience required.
- Must be 21 years of age or older.
- Must pass periodic random drug screens.
- Must be able to pass background suitability investigation.
- Must obtain a Tribal Gaming License.
- Must obtain all other applicable certifications and licenses.
- Must provide proof of eligibility to work in the United States within 72 hours of employment.
Physical Demands
- While performing the duties of this Job, the employee is regularly required to talk and hear.
- The employee is frequently required to stand; walk and sit.
- The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms.
- They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl.
- The employee must occasionally lift up to 25 pounds and/or push, pull up to 100 pounds.
- The employee is occasionally required to use repetitive movements to complete tasks.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods.
Work Environment
- Multiple locations.
- Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
- Some enterprises are gaming facilities.
- Some enterprises are not a smoke-free environment.
- Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.
Indian Preference Act
- The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA: Tribal Members Other Native Americans All other ethnic groups.