Oakville Wine Merchant- Wine Program Lead

Position Summary

The Wine Program Lead position is essential to continuing the accelerated growth of the Boisset Collection portfolio of brands and supporting an effective sales strategy for Oakville Grocery (Napa), Oakville Wine Merchant (Napa) as well as supporting the online wine fulfillment process.

Essential Functions

• Support, Sales, Pricing and Promotional strategies: Support ongoing availability of products with a focus on the Top 100 retail wines. Ensure margin goals are in place and consistently maintained.
• Sales, Inventory Process and Support: Support wine retail sales program at Oakville Grocery through ordering, inventory support, merchandising and selling. Lead wine merchandising, receiving, stocking.
• Outside Sales Opportunities: Participate in top customer relationship sales, phone sales/reach out efforts to drive offsite sales, unique email and/or text offers and follow up.
• Tasting Room Support: Provide consistent leadership and oversight to maximize sales opportunities at the Oakville Wine Merchant. Deliver and support a world-class high touch hospitality experience to every guest. Foster a fluid customer experience that encourages customers and employees to interact and have open and educated conversations about wine in a comfortable environment.
• Inventory Support: Support Wine Program Lead to ensure receiving standards are in place and consistently executed. Ensure compliance with receiving standards and protocols including invoice processing. Follow the PO process for ordering. Inventory counts performed on time with a focus on exception-based variance management (top 10/bottom 10 focus).
• Web Retail Business and Fulfillment: Perform key role in the implementation of online wine sales program. Support E-Commerce and Fulfillment operations. Ensure outstanding guest satisfaction with online orders. Support email marketing programs that effectively showcase products.

Necessary Skills

• Language: Ability to speak and understand basic English required for all positions.
• Math: Ability to calculate items such as discounts, commissions, simple interest, percentages, areas, circumference, and volume. Ability to understand fractions, ratios, and proportions. Ability to apply concepts of basic algebra and geometry.
• Logic: Ability to apply common sense understanding to a variety of tasks and duties. Ability to adapt to minor changes in routine, solve basic problems, and work with moderate supervision.
• Computer: Possess advanced intermediate computer skills which can include e-mail, internet, word processing, spreadsheet, database activity, graphic arts and/or publishing, intranet systems, and basic programming.

Education, Experience, Certificates, Licenses

• Bachelor’s Degree (B.A. or B.S.) from a 4-year college or university; or 12-24 months related experience or training; or equivalent combination of education and experience.
• Current, valid Driver’s License, insurable driving record, and proof of current automobile insurance required.

Physical Requirements

• Moderate physical activity performing occasional somewhat strenuous activities including standing, walking, climbing, reaching, and carrying. Manual dexterity sufficient to reach, handle items, and work with the fingers. Requires lifting and moving objects up to 50 lbs.
• Clear vision (close and distant) and ability to adjust focus. Hearing adequate for telephone, office, and group conversation.

Schedule and Travel Requirements

• Variable schedule: primarily a set schedule but may require weekends, periodic evenings, and/or periodic or seasonal overtime.