O&M Field Technician

About the role

AllEarth Renewables, Inc. seeks a highly skilled, detail-oriented person whose primary responsibilities include performing troubleshooting, testing, service, repair and preventive maintenance on dual axis solar trackers. This includes determining root cause of issues, identifying appropriate parts & equipment needed to perform repairs, completing repairs in the field, regularly interacting with customers, and recording work performed & parts used into a job tracking system. Work is carried out with considerable independence.

Responsibilities

• Troubleshoot, test, service and repair residential & commercial dual axis solar trackers in the field.
• Perform inspections, preventive maintenance, and planned equipment upgrades & replacements.
• With supervisor, assess all open pending cases and determine weekly priorities, in balance with ensuring efficient route management.
• Assist with tracker installations and repowers.
• Maintain proper inventory of repair items and equipment in service vehicle.
• Maintain accurate records and appropriately record service work performed, hours spent and items used into a job tracking system. This may include warranty and non-warranty work.
• Keep work areas, both in the shop and field, clean, organized and safe.
• Collaborate with colleagues and customers to address concerns, answer questions, and provide technical guidance on tracker operations, maintenance and best practices.
• Stay up to date with company and industry best practices, trends and evolving technologies.
• Comply with safety protocols, practices and regulations.
• Ensure a clean, neat and organized field vehicle, and perform minor servicing as needed.
• Provide training and mentoring for other employees as required.
• Participate in continuous improvement efforts.
• Comply with all company safety rules and regulations.
• Maintain and suggest improvements to our practices and protocols.
• Perform other related duties as assigned.

Education & Experience

• Post secondary education or certificate
• 2-3 years of experience in the solar industry, with a focus on solar system maintenance, repairs and troubleshooting.
• Understanding of solar energy principles, photovoltaic (PV) systems, electrical wiring, and components.
• Proficiency in diagnosing and resolving technical issues related to solar energy systems.
• Ability to work independently, manage priorities, and handle multiple service requests efficiently
• Excellent problem-solving skills and attention to detail.
• Adapts easily to changing priorities and procedures.
• Able to read, interpret, and follow documents such as safety rules, operating and maintenance instructions, procedure manuals, and assembly instructions.
• Able to maintain effective working relationships.
• Proven record of being flexible and willing to take on whatever tasks required in a small company.
• Working knowledge of a variety of computer programs, including Internet and PC based software typical of a service, manufacturing and office environment.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Pay

$20.00 – $25.00 per hour