O&M Engineer

About the role

TEKsystems is seeking a Senior Operation and Management Network Software Engineer to join their AGUN team. The AGUN program supports the Army’s global wide area network and security infrastructure.

Responsibilities

• Operate and maintain secure network solutions as a centralized enterprise capability for the US Army.
• Support 24x7x365 AGUN operations focused on facilitating command and control of the AGUN network.
• Conduct standard policy and configuration changes to the AGUN network, common remediation, or those workflows approved and routine.
• Provide management, triage, track, update workflows, and service tickets in both JIRA Service Desk and GCC Service Now.
• Provide situational awareness on ticket resolution status, provide updates, and brief updates as directed by the GCC.
• Escalate tickets and problems through the Jira Service Desk ticketing system to higher-tier teams as needed.
• Partner with key stakeholders and technical experts to perform legacy environment discovery, assess current capabilities, configurations, and requirements to provide tier III support for the Army global network.
• Collect, investigate, and identify network optimization strategies and techniques to meet capacity and performance standards.

Requirements

• Must currently possess and be able to maintain an active DoD SECRET security clearance. (U.S. Citizenship required)

Qualifications

• Network operations experience.
• Experience with JIRA.
• Preferred qualifications include:
• Certified Cisco Network Professional (CCNP) or equivalent.
• Demonstrated experience in Linux shell scripting.
• Experience with GitLab source control and CI/CD pipeline development.
• Experience using JIRA and Confluence.
• Experience managing trouble tickets and escalations.
• Experience with NetSecOps technologies including salt, git, Ansible, Terraform, Puppet, and network element managers.
• Network Performance Management (SNMP, NETMON, LiveAction).
• Demonstrated experience in any two or more of the following: Netflow, Elastic, Kafka, Grafana, Prometheus, or Nexus Repo.
• Expertise in design and improvement of complex and geographically diverse enterprise networks.
• Expert knowledge of US Army security requirements for network infrastructure.

Skills

• Network operations.
• JIRA.

Pay and Benefits

The pay range for this position is $55.05 - $55.05/hr. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision, Critical Illness, Accident, and Hospital, 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, Life Insurance (Voluntary Life & AD&D for the employee and dependents), Short and long-term disability, Health Spending Account (HSA), Transportation benefits, Employee Assistance Program, Time Off/Leave (PTO, Vacation or Sick Leave), Workplace Type: Fully onsite position in Sierra Vista, AZ. Application Deadline: This position is anticipated to close on Jul 22, 2026.

About TEKsystems

We are a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution, and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe, and Asia, who partner with us for our scale, full-stack capabilities, and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We are a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution, and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe, and Asia, who partner with us for our scale, full-stack capabilities, and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

For all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.