Nuvolo Developer/System Administrator

About the role

The Nuvolo Developer and System Administrator will design, develop, and maintain asset lifecycle, space & workplace, and facilities management solutions, enhancements and maintain the Nuvolo platform. This dual-role position involves both backend development and platform administration to ensure the system remains scalable, secure, and aligned with organizational needs.

Responsibilities

• Build, configure, customize, and develop applications within the Nuvolo Connected Workplace platform.
• Design and implement workflow automation and business logic using ServiceNow components including Script Includes, Business Rules, Client Scripts, UI Policies, and ACLs.
• Architect and manage integrations between Nuvolo and third-party tools via REST/SOAP APIs, web services, and Import Sets.
• Maintain and administer Nuvolo applications, modules, and Update Sets.
• Collaborate with stakeholders, key users, and cross-functional teams to gather requirements, support core modules (ITSM, HRSD, CMDB), and translate demands into scalable workflows.
• Implement system enhancements, integrations, and new applications based on business requirements.
• Create and maintain documentation for technical architecture, system configurations, and user guides.
• Monitor system performance and resolve technical issues in a timely manner.
• Manage user roles, access control, and platform security configurations.

Qualifications

• 4+ years of combined development and system administration experience within the ServiceNow ecosystem, including a minimum of 1–2 years of hands-on technical configuration specifically within Nuvolo Connected Workplace.
• High proficiency in JavaScript, GlideScript, HTML, CSS and database management.
• Strong technical knowledge of ServiceNow configurations, including Script Includes, Business Rules, Client Scripts, UI Policies, and Data Policies.
• Solid experience implementing REST/SOAP APIs, web services, data mapping, and transform maps.
• ServiceNow Certified System Administrator (CSA) designation.
• Excellent troubleshooting, communication, and documentation skills with a proven ability to translate business needs into technical designs.
• ServiceNow Certified Application Developer (CAD) or official Nuvolo platform training certificates, preferred.
• Experience working with adjacent ServiceNow modules such as ITOM, ITAM, CMDB, or SecOps, preferred.
• Experience working in enterprise environments utilizing Agile/Scrum methodologies and managing code via Update Sets or CI/CD pipelines, preferred.

Pay

$80,000- $160,000 annual. Salary is dependent upon experience level and qualifications/certifications.

Schedule

To be discussed