Nuuly Alteration Tailoring Specialist II

Role Summary

The Alterations & Repair Specialist II is a highly skilled technical expert responsible for executing complex garment restoration and high-precision alterations. This role requires mastery in tailoring, advanced garment construction techniques, and exceptional craftsmanship—particularly in replacing invisible zippers on delicate and special-occasion garments. Specialists in this role ensure that every repaired garment is returned to its original aesthetic, structural integrity, and quality standards. This position plays a critical part in maintaining customer satisfaction, brand reputation, and production workflow by delivering premium-quality repairs consistently and efficiently.

Role Responsibilities

• Perform expert-level invisible zipper replacements on a variety of fabrics and garment types, including high-end and specialty dresses.
• (Skills assessment required.) Execute advanced hand-sewing and machine-sewing techniques, including detailed restoration work and complex repairs.
• Assess garment condition and determine the most effective repair strategy to achieve a high-quality, customer-ready finish.
• Apply in-depth knowledge of garment construction, fabric behavior, and structural reinforcement.
• Collaborate effectively within a team environment while maintaining strong individual ownership of repairs.
• Maintain an organized, efficient, and safety-focused workspace.
• Consistently meet or exceed productivity and quality metrics.
• Communicate effectively with leadership to support workflow, provide feedback, and ensure repair accuracy.
• Display adaptability, professionalism, and a solutions-oriented mindset in a fast-paced production environment.
• Perform additional duties as needed to support operational goals.

Role Qualifications

• Demonstrated mastery of precision tailoring, including invisible zipper replacement, delicate restoration, and specialty garment handling.
• Strong proficiency across diverse machine types, with a willingness to further develop industrial sewing machine expertise.
• Keen attention to detail with the ability to meet high accuracy expectations under time constraints.
• Dependable, self-motivated, and able to operate effectively both independently and within a team.
• Strong problem-solving skills and the ability to adapt repair strategies to unique garment issues.
• Proven ability to work with urgency without compromising quality.

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Works in a warehouse environment in all types of weather.
• Using proper safety procedures will eliminate any potential hazards.
• The noise level in the work environment is usually moderate.