Nutrition Rep (2026-0652)

About the role

The primary focus of this position is to maintain high levels of guest satisfaction concerning patient food service through a strong sense of urgency towards patient food delivery. The duties of the Nutrition Representative position include all aspects of tray preparation from collections of meal requests, set up of tray, to delivery of the tray to the patient.

Responsibilities

• Maintain high levels of guest satisfaction concerning patient food service through a strong sense of urgency towards patient food delivery.
• Tray preparation: Collections of meal requests, set up of tray, delivery of the tray to the patient.
• Customer Service: Assist in day-to-day operations of the FMNS department, which may include relief coverage.
• Set up, break down, clean and sanitize all assigned work areas.
• Demonstrate courteous and cooperative behavior towards patients, visitors, co-workers and staff.
• Portions food accurately and has knowledge of content and complimentary garnish according to department standards.
• Maintain a safe and sanitary work environment according to department standards.
• Contributes to the department's image of professional food service and adds to the department's ability to provide quality food service by participating in marketing promotions.
• Cooperate and actively participate in flexing hours in the times of low census.
• Maintains responsibility for time management and best utilization of resources.
• Uses proper storage techniques according to department standards.
• Maintains temperature records in assigned work area.
• Completes jobs as assigned.
• Communicates customer feedback to the appropriate persons for follow-up and/or action.
• Acts as a liaison between assigned FMNS and Patient Care units.
• Assists patients to make menu decisions that reflect a healthy well-balanced diet within the parameters of the patient's dietary prescription.
• Arranges correct menus in order for meal preparation.
• Checks trays during meal preparation for accuracy of food portions and appearance.
• Communicates information regarding special diets to production areas as needed.
• Responsible for overseeing the maintenance of accurate records.
• Processes computer information to maintain accurate diet orders and menus.
• Maintains responsibility for written communications regarding diets.
• Delivers food to guests throughout the hospital.
• Provides floor stock to Patient Care units.
• Actively participates in the training of new team members as well as on-going department in-servicing and education.

Qualifications

• Demonstrates good interpersonal skills in a diverse population.
• Demonstrates ability to work independently.
• Able to communicate and work effectively with the physical and emotional developments of all age groups.
• Demonstrates experience in providing excellent customer service.
• Demonstrates basic knowledge of working a computer (for on-line training, etc.).
• Demonstrates knowledge of selected modified hospital diets preferred.
• Demonstrates experience in processing information via telephone and computer including data entry.