Nutrition Assistant - SF1

About the role

The Nutrition Assistant at Brigham and Women's Faulkner Hospital, Inc., a not-for-profit organization supporting patient care, research, teaching, and community service, plays a crucial role in delivering personalized nutritional care to all patients.

Responsibilities

• Attends department meetings, in-services, and training classes as assigned.
• Assists patients with menu choices that fit within diet restrictions.
• Adjusts patient meal selections to comply with diet and MD/RD/RN instructions.
• Ensures all patients receive nourishment at each meal; notifies RN when necessary.
• Answers phone calls and assists with callers' requests according to department guidelines.
• Fulfills department procedures for ordering supplements and enteral nutrition support products.
• Complies with department standards for meal delivery and setup.
• Completes regular and therapeutic diet menus according to standards of care and department standards.
• Aids tray line staff and supervisor as needed.
• Rarely delivers trays to patients.
• Ensures intakes for calorie counts are completed.
• Conducts meal rounds and tray assessments as assigned.
• Reports issues and complaints and rectifies them as needed.
• Communicates regularly with clinical and production teams regarding patient issues, special orders, diet education needs, etc.
• Responsible for upholding and enforcing standards and policies as set forth by the hospital and the department.

Qualifications

• High School Diploma or Equivalent preferred.
• Experience in healthcare including patient contact preferred.
• Prior experience with customer service via telephone preferred.

Knowledge, Skills and Abilities

• Staff adheres to all I C.A.R.E. Standards.
• Must be able to read, write, and clearly speak English.
• Ability to push food carts.
• Ability to handle multiple phone lines and voice mail pleasantly and effectively.
• Basic computer skills to use various hospital systems.
• Strong communication and interpersonal skills required.

Physical Requirements

Additional physical requirements include the ability to push food carts and handle multiple phone lines.

Additional Job Details

Remote work is not accepted for this position. This is an Onsite position located at 1153 Centre Street. The scheduled weekly hours are 22.5, and the work shift is Day (United States of America).

Pay and Benefits

The base pay range for this position is $18.26 - $27.13 per hour. Comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses are also offered. The Talent Acquisition team will provide an overview of the potential compensation and benefits package upon application.

EEO Statement

Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. For accommodation requests, please contact Human Resources at (857)-282-7642.